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Регистрация: 13.05.2024

Скиллы

scrum
 pmp V6 & V7
 amazon web services (AWS)
 azure Microsoft
 CompTIA + security
 Cisco (CCNA) R&S
 MCSA 2012 & 2016
 MCITP (enterprise)
 Network basics (N +)
MS Word™, MS Excel™, and MS PowerPoint™ MS project manager.
MS Excel™
MS PowerPoint™
Project management
Strong decision maker
Complex problem solver

Опыт работы

Project Manager
с 07.2022 - По настоящий момент |Al Ahly Tamkeen
ERP
Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective. ● Manage the engineering development projects and facilitates sprint releases. ● Create or analyze business requirements documents and project timelines. ● Guides team in time estimating practices and facilitates team estimates. ● Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional). ● Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance. ● Create reliable and practical plans for software development projects. ● Adhere to a rigorous test-driven development process. ● Report and estimate the development status on a regular basis. ● Write feature design specification documents for coding and design activities. ● Shield the team from unnecessary distractions and interferences. job requirements.
Project Manager
03.2021 - 09.2022 |Etisalat Egypt
JIRA, Manuscript
● Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective ● Manage the engineering development projects and facilitates sprint releases. ● Create or analyze business requirements documents and project timelines. ● Guides team in time estimating practices and facilitates team estimates. ● Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional). ● Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance. ● Work with the team leads to resolve people problems and project roadblocks. ● Able to do post mortem and root cause analysis to help teams continuously improve their practices to ensure maximum productivity. ● Leads team effort in relentless improvement, define and implement improvement stories to increase the velocity and quality of the program. ● Implement and support principles, rules and processes. ● Proactively identify and eliminate impediments and facilitate flow. ● Maintain team data in project management software (i.e. JIRA, Manuscript, etc.) to support estimates and execution. ● Presents high level project readouts for senior management. ● Supports product owner(s) with intra-team dynamics with respect to priorities and scope. ● Manage other special projects as assigned Other duties as needed.
Project Manager
09.2019 - 08.2021 |Sphere Consulting (SCIS)
CI/CD
● Designing and applying appropriate project management standards for incorporation in the NI Gateway Review Process. ● Managing the production of the required deliverables. ● Planning and monitoring the project. ● Adopting any delegation and use of project assurance roles within agreed reporting structures. ● Preparing and maintaining project, stage and exception plans as required. ● Managing project risks, including the development of contingency plans. ● Liaison with programmer management (if the project is part of a programmer) and related projects to ensure that work is neither overlooked nor duplicated. ● Monitoring overall progress and use of resources, initiating corrective action where necessary. ● Applying change control and configuration management processes. ● Reporting through agreed lines on project progress through highlight reports and end-stage assessments. ● Liaison with appointed project assurance representatives to assure the overall direction and integrity of the project. ● Maintaining an awareness of potential interdependencies with other projects and their impact. ● Adopting and applying appropriate technical and quality strategies and standards. ● Identifying and obtaining support and advice required for the management, planning and control of the project. ● Managing project administration. ● Conducting a project evaluation review to assess how well the project was managed. ● Preparing any follow-on action recommendations. ● Facilitate daily scrum, sprint planning, sprint demo and retrospective meetings. ● Forecast the possible deliverables in an iteration based on evidence and reliable measures. ● Follow agile principles and CI/CD process pipelines. ● Coach team members how to follow and comply with the scrum and agile concepts. ● Track and remove impediments. ● Create reliable and practical plans for software development projects. ● Adhere to a rigorous test-driven development process. ● Report and estimate the development status on a regular basis. ● Write feature design specification documents for coding and design activities. ● Shield the team from unnecessary distractions and interferences. job requirements.
Senior IT System Admin / Network Engineer
01.2017 - 12.2020 |Sphere Consulting
Microsoft, Cisco, Citrix, VMware
● Design, install and configure internal and customer facing servers, network devices and firewalls. ● Proactively manage and maintain server, network and firewall systems. ● Administer and support core Microsoft, Cisco, Citrix and VMware technologies. ● Develop and implement project plans, risk assessments and contingency plans. ● Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment. ● Define and document best practices and support procedures. ● Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance. ● Maintain inventory and asset configuration documentation. ● Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies. ● Carry out special tasks at Management's direction. ● Interact with customers and staff at the technical level, as required. ● Other duties as assigned.
IT specialist
06.2015 - 06.2016 |Digital cloud
Microsoft, Cisco, Citrix, VMware
● Build and execute Installing, configuring and maintain servers and networks. ● Overseeing system performance and troubleshooting issues. ● Creating a backup and safeguarding the data if there are any hindrances. ● Performing system upgrades following new releases. ● Maintaining internal documentation through Wiki. ● Performing account setup. ● Sustaining network integrity, server deployment, and security. ● Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems. ● Ensuring high-level security and efficiency resulting in 100% output.
IT pre-sales / System Admin
01.2015 - 02.2017 |CAD&GIS
Microsoft, Cisco, Citrix, VMware
● Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. ● Install and upgrade computer components and software, manage virtual servers, and integrate automation processes. ● Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. ● Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure. ● Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. ● Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. ● Responsible for capacity, storage planning, and database performance.
IT specialist
11.2012 - 03.2015 |Vodafone Egypt
Microsoft, Cisco, Citrix and VMware technologies
● IT technical support & help disk to solve the problem adsl and make configuration for any router + configure the access point + configuration the usb flash connection + help the cst to solve the issue in the mobile internet and how to make configuration in his android system and windows phone and else+ Vodafone foundation. ● Design, install and configure internal and customer facing servers, network devices and firewalls. ● Proactively manage and maintain server, network and firewall systems. ● Administer and support core Microsoft, Cisco, Citrix and VMware technologies. ● Develop and implement project plans, risk assessments and contingency plans. ● Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment. ● Define and document best practices and support procedures. ● Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance. ● Maintain inventory and asset configuration documentation. ● Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies. ● Carry out special tasks at Management's direction. ● Interact with customers and staff at the technical level, as required. ● Other duties as assigned.

Дополнительное образование

MIS
01.2007 - 04.2011
Modern Academy

Языки

ИспанскийБазовыйАнглийскийСвободно владеюАрабскийРодной