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Technical Product Manager at DWH/BI

Офис
Удаленно
Full-time

We are a leading back-office solution provider for Fintech companies that specializes in brokerage-related solutions. We have been operational for over ten years and are continually innovating on a wide range of products and services that serve the financial industry. 


Currently, we are looking for a Technical Product Manager with a strong IT background. You will be working as part of a highly talented team of IT and business specialists. The team’s top priority is to deliver new features and improve existing services.


You like:

  • A Challenge;
  • A stable environment to nurture your passion for technology;
  • A chance to grow as a specialist;
  • To work in an agile, fast-paced environment;
  • To deliver quality work on time and focus on business value;
  • Meaningful work that has a profound impact on the company and the industry.


About you:

  • Excellent communication skills. You communicate effectively across a disparate set of stakeholders with a range of technical skills and data literacy;
  • 2+ years experience as a product manager in an Agile environment, ideally in the Data Products and Business Intelligence space;
  • Exceptional project management skills. You get things done and more importantly, you get others to get their things done too;
  • Analytical and decision-making skills. You're able to diagnose and identify as well as formulate effective action plans to resolve issues;
  • Systems thinking: the ability to see how small details interrelate and impact the bigger picture;
  • Experience with data visualization software;
  • Strong knowledge of data warehousing and ETL fundamentals;
  • Experience writing SQL queries to explore and QA data.


As an advantage:

  • Hadoop and Spark experience;
  • Vertica experience;
  • Familiarity with Apache Airflow;
  • Basic understanding of statistics and statistical testing;
  • Familiarity with JIRA and Confluence;
  • Familiar with the finance domain.


Responsibilities:

  • Working directly with internal customers (at all levels) and engineers to identify data platform and visualization requirements and discover new areas of innovation;
  • Translating the needs of non-technical systems users into technical requirements;
  • Understanding and quantifying trade-offs to prioritize data and business intelligence engineering projects
  • Being an evangelist for data, data visualizations and self-service analytics
  • Writing and managing user stories in an agile environment; developing short and long-term strategic roadmaps;
  • Being a champion of data quality.


We offer:

  • Work in an international company;
  • Comprehensive health insurance, social guarantees;
  • Paid sports activities;
  • Fruits, cookies and great coffee;
  • Sponsored educational package;
  • Modern office environment in the center of Riga;
  • Friendly team and career growth opportunities;
  • Fully subsidized parking near the office after the probation period;
  • Remote work during the COVID-19 pandemic.


Senior Consultant Marketing

Удаленно
Full-time

Project

Global Voice of Customer Project


Project description


The service is requested as part of the project above. Make an impact in our journey to become an agile, customer-centric, cross-functional and data-driven organization by shaping your part of our B2B Digital Transformation.

Deeply understand the Customer and ensure that the Voice of the Customer is incorporated across the whole E2E Customer Journey through direct, indirect and inferred customer feedback.

Help grow the business by including the Voice of the Customer across the whole Customer Journey to steer any cross-functional CX improvement, across Marketing, Sales and Service functions for all our B2B businesses and Regions

 

Background to the assignment

 

External resources are needed as there is no internal staff with the required expertise in the following areas:

  • Voice of Customer experience in large multinationals (NPS, CSAT, CES, NSS)
  • Strategic and pragmatic VoC approach design & implementation
  • VoC Capability design and building
  • Statistical VoC analysis & insights understanding
  • Project Management and stakeholders management skills

Therefore, the external consultant is in a unique position and performs significantly different tasks than the internal employees.


Task description

The scope of services includes the following tasks, which are independently performed by the external contractor:

  • Consult the project team on how to design best-in-class VoC methodology, strategic approach and measurements cross-channels and functions at Global, Regional, local and SBU level
  • Incoprporating the Voice of the Customer across the whole Customer Journey through direct, indirect and inferred customer feedback in order to improve and steer overall CX, positively impacting NES
  • Consult the project team on how to build the new Voice of Customer Capability in terms of:
  • Priorities
  • Roadmap
  • Blueprint
  • KPI framework
  • Best practices across the end-to-end customer journey
  • Consult the project team on how to shape, implement and continuously optimise the Voice of the Customer capability across all axes:
  • Customer & Business
  • Organization & Way-of-Working
  • Technology & Data
  • Set the stage to deliver a coherent E2E Digital Customer Experience across all of company’s channels by listening to customer needs and other Voice of the Customer insights as input to spark new ideas and CX improvements, working across all SBUs/Regions/Functions to maximize engagement and drive conversion and business growth
  • Consult the project team on how to drive full adoption of the Voice of the Customer capability and standards across all SBUs, Markets and Functions
  • Consult the project team on senior stakeholder management & vendor management

Web Product Manager

Удаленно
Full-time
Постоянная работа

Looking for a Web Product Manager who is ready to relocate to Montenegro and is able to manage the company’s websites.


Requirements:

  • 5+ years product management of websites (desktop + mobile), end-to-end, B2C;
  • Proof of relevant higher education;
  • Knowledge of internet marketing;
  • Good knowledge of SEO;
  • Understanding of UI/UX;
  • Ability to work with analytical tools (Google analytics, etc.);
  • Agile;
  • Interpersonal skills and developing relationships with team members and customers;
  • Presentation and organizational skills;
  • Working with cross-functional teams;
  • Multitasking;
  • Upper-Intermediate English;
  • Ability to act in the conditions of uncertainty;
  • Fluent Russian is a plus.


Will be a plus:

  • Project Management;
  • Understanding of Forex and crypto trading.


Responsibilities:

  • Key goal is to increase: conversion from Registration to 1st Deposit for website; number of registrations done via website;
  • Definition of growth points: Product performance measurement (funnels, speed, behavior flow, content drill down, etc.); Market research including AB testing, customer journey, behavior analysis; Customer and Sales feedback getting; Competitive research;
  • Definition of the product roadmap;
  • Management of product backlog;
  • Ongoing interaction with developers (writing requirements, sprints definition, supporting, rollouts);
  • Cooperation with stakeholders and access management;
  • Supporting of product’s users.


Employer-paid relocation to Montenegro.

Social Media Manager

Офис
Удаленно
Full-time

Company

FinTech platform that focused on crypto-backed lending with conversions, as well as high-yield saving accounts.

It's an EU-based company and an active member of the Blockchain Association of Financial Commission and the Crypto Valley Association.

The Team has strong and unique expertise in Commercial Finance and FX/CFD trading; creation of e-commerce and e-learning platforms, Blockchain and Distributed Ledger Technology. The team combines the wisdom and practices from the world of traditional finance with the start-up spirit of Digital industry.


Description

We are looking for a Social Media Manager, to join our Marketing team, who is enthusiastic about crypto and the possibility of being a part of amazing project, doing some really nice stuff for the users.

The ideal Social Media Manager should be able to increase our brand awareness by having performance marketing approach, knowing how to create a content strategy and build the community around the project on social media platforms.


Responsibilities

  • Create the content strategy;
  • Building online community;
  • Analyzing engagement data;
  • Researching social media trends;
  • Identifying trends in customer interaction;
  • Planning digital campaigns;
  • Updating the team about relevant necessary changes in marketing activities;
  • Setting social marketing KPIs and measuring a performance against it. 


Requirements

  • Experience working in crypto / FinTech marketing;
  • Really enthusiastic about building online community and doing her/his dream job;
  • Creative and proactive;
  • Responsible and teammate;
  • Highly organized and able to multi-task;
  • High education degree;
  • English level – Advanced (B2, C1).


Conditions

  • Office / hybrid / remote work;
  • Super creative and friendly team;
  • Insight into the most exciting market of the future;
  • Fixed + Bonus salary (discussed individually with the candidate);
  • 6 weeks of vacation per year.

Technical Business Analyst

Удаленно
Full-time
Проектная занятость

We need a candidate for this role that has an ability to wear two hats Technical Writer and to be a BA.

Details of the project that needs to be delivered in 4 weeks.

- Discover and document the technology with real life scenarios and generate an idea of a prototype for a specific vertical;

- Identify solution areas of improvement;

- Generate suggestions for further product evolution;

- Generate a report that will ensure that there are no roadblocks/gaps for the project team to start working, or draw team’s attention to any problematic areas;

The report will be presented to investors for better understanding of the roadmap.

Responsibilities:

- Communicate with Clients to elicit and elaborate requirements

- Analyze and document requirements (business, user, functional and non-functional)

- Document programming algorithms invented by the Client

- Analyze and model business processes, suggest improvements

- Support the development team during the development and QA stages

- Manage product scope, product backlog, and change requests

- Conduct presentations for customers and the project team

Requirements:

- 4+ years of experience as an IT business analyst

- Ability to clearly state your thoughts

- Analytical and system thinking

- Experience in requirements elicitation, documentation, and management

- Experience in modeling and diagramming (e.g. UML, BPMN)

- English (written and spoken) is at least Upper-Intermediate (B2)

- Technical background:

- Good understanding of Algorithms and their designs

- Understanding of Natural Language Processing

- Understanding of Linear Algebra

- Computer Science Degree is a bonus

- Understanding Data Compression algorithms (e.g. lossy, lossless)

- Understanding of Huffman coding

- Understanding of LZ77

MS SQL developer

Офис
Удаленно
Full-time

Responsibilities

•You are going to create different datasets of the company for stakeholders to analyze business data.

•You are going to be responsible to keep datasets of reporting systems in required quality level.

•You are going to transfer data between several information system to companyDWH.

•You are going to create and maintain integration to different blockchains to collect data of cryptocurrency and tokens.

•You are going to learn and execute database performance related tasks.

•You are going to learn a lot about fintech and crypto from analytics point of view.


Requirements

• Database development with MS SQL Server 2016

• Further development of the existing reporting solution with SQL ServerReporting Services (SSRS)

• Monitoring and development of the ETL processes

• Planning and management of implementation projects

• Analysis and preparation of requirements, as well as development of implementation solutions in cooperation with the responsible international specialized business departments

• Conception and development of data deliveries interfaces to external systems

• Support for the international specialized business departments, including training of internal business teams

Requirements/knowledge/experience

• Very good knowledge and skills in SQL programming

• Completed degree in (business) informatics (Bachelor) or equivalent qualification

• Experience in development with Visual Studio 2017 / C#.NET / VB.NET /ASP.NET desirable

• Basic knowledge of "International Investments" or an interest in acquiring it

• Ability to work in a team, future-oriented and independent way of working

• Good written and spoken English knowledge

• Power BI knowledge basics 


Bonuses

Flexible holidays:5/2 all year round. 30 working days of vacation per year;

Offline meetups with the rest of the team in the most beautiful places on the planet twice annually;

Opportunities for professional development and career growth;

Corporate Mac;

Corporate English;

Assistance in relocation;

Ability to work remotely.