Hiring a Major Incident Management developer is crucial for your organization's resilience in the face of critical IT incidents. They bring expertise in identifying, managing, and resolving major incidents that could potentially disrupt business operations. They implement incident management processes, reducing downtime, and ensuring quick recovery. Their skills in communication and coordination also ensure effective liaison between different teams, stakeholders, and clients. Their proactive approach aids in preventing future incidents, thereby safeguarding your business continuity and reputation. In essence, they play a vital role in maintaining the overall health of your IT infrastructure.