● Collaborated with a developer team in the Clicked Learning Community to achieve specific project goals during a sprint. ● Demonstrated teamwork, problem-solving, and time management skills in an Agile development environment. ● Optimized billing and service request processes using LWC and Apex. ● Configured the development environment and deployed code to a new organization. ● Created user stories and ensured data integrity with Apex triggers for custom objects. ● Integrated external data through API calls and managed exceptions. ● Efficiently processed large data volumes using Batch Apex. ● Facilitated service requests and enhanced data analysis capabilities.

1. Sales Management Optimization. ● A real-time product selection interface was optimized using Salesforce LWC and CSS. ● Developed Salesforce components including tables analyses, Apex Classes, Apex Triggers, Batch Apex, Future Methods, LWC to meet functional requirements. ● Custom data models were designed and developed from scratch to enhance car sales management. ● Apex and Flow HTTP Callout were used to automate credit card application approvals, integrating credit scores and custom objects, reducing manual effort and streamlining processes. ● Integration with payment systems such as PayPal and Authorize.net was implemented, facilitating seamless transactions. ● Salesforce customization and automation with Apex classes and triggers increased process efficiency by 30% and reduced manual data entry by 25%. ● OmniChannel case management and Flow Builder were used to automate fitness center processes, reducing processing times by 25%. ● Increased user adoption by 40% and reduced data silos by 50% using LWC and Visualforce pages, with 25% improvement in interaction with external systems. 2. Salesforce Contract and Invoice Management Optimization. ● Apex classes were developed to manage contract expirations and invoice dates, ensuring accurate notifications and updates. ● Utilized SOQL for data manipulation within platform database objects ● An integration class was created to synchronize contract data between Salesforce and ERP systems for consistent data flow. ● `@Future` methods enhanced system performance with efficient asynchronous processing. ● Postman’s PUT method validated API endpoints for reliable data exchanges. ● Approval processes for financial transactions were streamlined, cutting approval times by 40% and speeding up investments. ● Customized Salesforce solutions improved efficiency by 30% and reduced manual data entry by 25%, boosting overall system performance. 3. Private Education Management System. ● Designed to simplify the administration and financial operations of a private tutoring centre, the project automated student registration, teacher scheduling and payment management. ● The processes were managed and automated using Web-to-Case, triggers and Apex classes. ● Metadata was generated for payment transactions and various validation rules were applied. ● Used external credentials for integration with external systems. ● Batch transactions were performed asynchronously using test classes and batch Apex. ● Notifications were sent to parents before payment deadlines.

Booking Management. ● Led the data modeling efforts, creating Custom Objects, Fields, Master-Detail, and Lookup Relationships tailored to business needs. ● Automated sales processes and enhanced customer loyalty using AGILE methodology. ● Managed project workflows with Jira and performed data import, export, and migration using Data Loader and Salesforce Inspector. ● Designed and implemented Custom Tabs, Validation Rules, Approval Processes, and Auto-Response features to streamline business logic. ● Developed Flows to automate tasks, email alerts, and field updates, ensuring efficient business operations. ● Configured Profiles, Roles, Permission Sets, OWD settings, and Field-Level Security in alignment with the organization’s role hierarchy. ● Implemented Email-to-Case and Web-to-Case for automating support request handling. ● Created Custom Buttons, Links, and Related Lists to enhance registration pages. ● Delivered reports and dashboards that improved data accuracy and increased customer satisfaction by 50%. ● Enabled Chatter for effective communication and collaboration across the organization.

● An experienced educator and coach who explains complex mathematical concepts in a simple and clear manner, improving both students' grades and confidence, in individual and classroom settings.  ● Improved exam preparation by preparing an exam-orientated question book for secondary school classes.  ● An experienced administrator with 2 years of experience as an assistant course director.