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Регистрация: 12.04.2022

Brian Ikenge

Маркетинг
senior
Специализация: Customers Support

Портфолио

Скиллы

business communication
Cryptocurrency
Facebooks Ads
Google Ads
MS Outlook
Negotiation
Personnel Management
Sales Skills
Teamwork
TikTok Ads and Influence marketing
Trading

Опыт работы

Customer Service Agent
10.2020 - 02.2022 |Sport Betting and Online Casino Digital Line
-Helping customers with their daily queries via chat and email -Ensure that customers can solve their technical problems -Analysis and verification of product faults - Providing reporting
Operator Call center
10.2019 - 09.2020 |French And English Call center
.
- Reception of applications by phone in order to consult and identify the needs of the client - Taking orders from customers. - Coordination of the presence / absence of goods, the proposal of alternative options; - Detailed consultation of buyers on all products. - Assistance to customers in placing an order. - Receiving feedback from customers after the order, what they liked / what they didn’t like. - Advising clients on all their questions.

Образование

Energy and heat engineering
с 2021
Moscow Power Engineering Institute (National research university)
Legal, Jurisprudence (lawyer)
с 2016
Congolese Law University

Языки

АнглийскийСвободно владеюФранцузскийРоднойРусскийСвободно владею