Organized QA plans and performed quality control testing Supervised a quality control team of 10+ members across several departments, bolstering interdepartmental integration of processes. Identified key process indicators for all major process areas, eventually leading to 65% decrease in potentially detrimental quality oversights. Submitted reports consisting of analyzing, summarizing and interpreting collected data to increase team efficiency at work by 16%. Cypress framework setup, build basis for automation. QA Team forming Test strategy planning and execution CI/CD test infrastructure setup Functional manual testing

Project: AlphaInsurance Helped set annual goals and continuous improvement initiatives to drive an average of 6% annual increase in prevention savings. Controlled product quality levels to ensure compliance with the expectations of 12 different clients. Trialed and implemented several new testing procedures.

API (Python) and UI (Js) test automation.

Serve as a key member of software development team as the lead QA tester on development projects for government and transportation industry clients. Supervise a three-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, federal regulations and customer specifications. Results: Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes. Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues. Leveraged developer background to communicate effectively with software design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases.

QA team leadership, hiring and curating work of manual tester and QA automation tester. Promoted to serve as lead QA tester, overseeing quality-assurance testing and teams for client software and systems development projects. Performed system, performance, load, regression, stress and data interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes. Results: Created company’s first comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards. Accelerated average QA testing turn-around time by 25% or more, allowing company to accept more testing projects without increasing staff. Designed and implemented automated testing tools and programs addressing areas including database impacts, software scenarios, regression testing, negative testing, error/bug retests and usability. Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers. Delivered thorough QA testing reports that determined product quality and release readiness.

Promoted to serve as QA tester, overseeing quality-assurance testing and teams for client software and systems development projects. Performed system, unit, performance, load, regression, stress and data interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes. Results: Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers. Delivered thorough QA testing reports that determined product quality and release readiness.