- Managed a team of business analysts on the project - Conducted presentations to show the intermediate results of software development - Developed, documented, and executed test cases for presentations to show intermediate results - Managed the process of software implementation, including ongoing monitoring of the user experience and acceptance levels of the new software and addressing the arising issues - Developed technical specifications for software and software improvements, technical specifications for web services - Developed instructions for the software usage - Produced time estimates for the business analysts work - Preformed budget presentations Results: Implementation of customized software based on Terrasoft BPM for 600 users throughout Russia

- Worked as business analyst and systems analyst in the Agile(SCRUM) team - Developed technical specifications for software and software improvements, technical specifications for web services, mock-ups - Produced a description of the current state of business processes of the customer company (interviewing, analysis, documentation), produced a description with the proposed changes for the business processes - Created document templates for the company's business analysts: Minimum Tech Specification, Data Source Integration, Description of Data Exchange (rules, responsibilities of the parties, risks) - Helped in preparing and conducting tests: reviewed test cases, wrote additional test cases - Produced the detailed development steps to better project the development time - Created the software instructions - Introduced a motivational program to promote the professional growth of business analysts in the company Results: - Developed a new CRM-system for the customer (application for iPad) - Implemented data migration to Dynamics - Launched revision for Siebel - Developed an integration data bus; - Compiled instructions for the company's internal software (loader).

- Developed a plan for data aggregation automation. - Implemented the automation plan, increasing the data processing efficiency by the factor of 20. - Generated various summary reports.

- Managed projects the full development cycle for creation of websites: interviewed customers, collected requirements, put together functional and non-functional requirements (user interface, algorithms, browser compatibility), got customer acceptance. - Executed business contracts, provided technical specifications. - Created developer teams, performed team management (deadlines, content, quality). - Developed and conducted acceptance tests, drove the projects to closure.

- Compiled a description of the current business processes and document flow of the company (interviewing, analysis, documentation). - Developed a plan for re-engineering the company's business processes (identified the bottlenecks, possible solutions, testing options, choosing and consolidating the final version). - Found and eliminated process gaps and errors in the warehouse, commercial and financial departments. - Created functional requirements for automation. - Performed market analysis of suitable software products, compiled a preferred list, reconciled the final decisions with the company management. - Produced technical specifications. - Carried out an integrated process of software development and implementation in the company. - Supervised the work of the project manager and business analyst of the software development company.