● Research prioritized new and existing technology integrations, compile requirements and API documentation for connector development introducing security posture tools and automations for GreyMatter platform ● Partner with development team to improve connector framework and implement necessary bug fixes and enhancements

● Managed Pega functionality and integrations and Driver Mobile app products’ backlog working with remote development teams in a mature agile organization

Managed multiple department backlogs and products to prioritize and define key milestones and targets to deliver the highest priority features and enhancements through gathering user stories and requirements from sales, finance, customer experience, construction, engineering, and marketing teams. Internal costs and performance efforts: ● Analyzed internal costs and proposed solutions for moving to Microservices architecture on AWS ● Increased performance 10x of internal and external tools ● Reduced Financier processing time from multiple days to under 2 hours ● Created streamlined solution for handling vendors data Data normalization improvements: ● Worked with external and internal stakeholders on creating consolidated Web API for information processing ● Advised on creating extensible internal product that allows for data consumption from multiple datasets and vendors ● Decreased customer order processing time from 8+ hours to under 60 seconds through this automation ● Integrated vendors with Salesforce by utilizing the new externally available API for complete end-to-end experience ● Improved costs overhead by $200K Front End Solutions: ● Created mobile-friendly web app providing a single point of entry for customer information to reduce credit check and pre-qualification time ● Enabled sales teams to process more customer requests and streamlined visibility for outstanding requirements and completed milestones

Internal Reporting: ● Improved processes, providing relevant data insights using SQL and Data Warehousing technologies for data integrity monitoring, customer lifetime value model calculations, custom reporting, dashboards, and analytics ● Worked with engineering team on project requirements and time estimates Data consolidation and reconciliation: ● Saved $6M+ annually by automating through radio reconciliation process ● Performed acquisition due diligence, data analysis, and defect identification, driving decision making on cross-functional projects