System Analyst
с 11.2021 - По настоящий момент |Sberbank
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Consulting and automatic balancing of investment portfolio.
● Business process design, data structure design.
● Interaction logic and API design.
● functional requirements design.
System Analyst
01.2020 - 11.2021 |Innotech
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Mobile application for small business.
● Integration technical specification development.
● Interaction logic, API, DB design.
● Documenting requirements.
System Analyst / Chapter Lead
11.2019 - 12.2020 |OTP Bank
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Oracle Siebel CRM implementation.
Responsibilities as a System Analyst:
● Monitoring the integrity of the platform when implementing new improvements.
● API design.
● SQL queries executing.
● Documenting requirements.
Responsibilities as a chapter lead:
● Analysis practices development.
● Standards of project documentation implementation.
● Creation of a knowledge base.
● Competency matrix formation.
● Training of analysts.
● Interviewing analysts during hiring.
System Analyst
08.2016 - 11.2019 |Sberbank
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Projects in Mobile development:
● Making an operation via push notifications.
Projects on Java platform:
● Push notifications scenarios.
● Generation of client event history from different source systems (back). Role in the of system analyst and java trainee developer.
● Provision of financial advice to the corporate client in the mobile application (back).
● Set up verification to confirm customer transactions in the call center (front).
● Task Management - creating and routing tasks to client managers on various events generated by back systems to increase sales.
● Providing of financial planning service based on customer risk profile (back).
Siebel CRM Projects:
● Credit process in 7 minutes for corporate clients.
● Renovation the process of downloading potential sales and product offers, assigning to the manager.
● Merging the holding companies into groups, in order to determine a single credit limit for the group.
● Gathering requirements.
● Studying the behavior of potential users.
● Designing a data model using UML charts.
● Describing the processes in the BPMN notation.
● UseCase development.
● Integration requirements development.
● Performing author acceptance, participating in demo and acceptance test.
● DTO Java development.
● Scram master role.
System Analyst / Project Manager
03.2011 - 08.2016 |Technoserv Consulting
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Integration services development based on Oracle SB. Oracle Siebel CRM implementation.
● Gathering requirements.
● Business and gap analysis.
● Data and API modelling.
● Project documentation development.
● Prototypes demonstration to customers.
● Participation in testing.
● Customers training.
Project: Oracle Siebel CRM implementation, organization of SAP ERP training for users.
● Initiation, planning, execution, monitoring and controlling and closing processes of projects.
● Project charter development.
● Project scope, WBS, schedule creation.
● Team management.
● Budget development.
● Project management plan development(schedule, scope, quality standards, communication plan).
● Risk management.
● Changes management.
● Reporting on project performance.
Projects:
● Oracle Siebel CRM Implementation in VTB24 (one of the leading banks in Russia). It is the large project of banking front office solution implementation with team of 50 people.
● Oracle Siebel CRM Implementation in TechnoServ A/C (one of the leaders at system integration market in Russia).
● Training implemented SAP functionality Aeroflot (one of the leading airline company in Russia) users.
Project Manager / PMO Manager
12.2009 - 03.2011 |Onlanta
MS Project, Jira, Agile, Scrum, Risk Management
Onlanta is IT- outsourcing company, a subsidiary of LANIT, one of the leaders at system integration market in Russia.
● Analyze project risks and develop mitigation plan with project team.
● Determine team, roles and responsibilities.
● Develop final project management plan (schedule, scope, quality standards, communication plan).
● Manage project team.
● Perform quality and budget control.
● Perform request changes and change control.
● Take the system into operation.
● Organize of implementation of services.
● Report on project performance.
● Develop corporate project management methodology and business processes related to project management.
● Manage and reallocate project resources.
Project: Gazprom neft (one of the largest and fastest growing oil and gas producers in Russia).
● Deployment of a system of terminal access at the central office for 1200 users.
● System and equipment support.
● Centralized software installation and renewals.
● Creation of IT infrastructure for subsidiary.
● Organizing the following services for subsidiary.
● IT infrastructure administration and support.
● Receiving requests of users (1st line support).
● PC users support.
● Centralized software installation and renewals.
Project: Renessance Capital (a leading investment bank focused on the emerging markets of Russia, Ukraine, Kazakhstan and sub-Saharan Africa).
● Receiving requests of users (1st line support).
● PC users support.
Project: Shtokman Development AG (a joint project created by three gas industry leaders).
● Control of quality of PC users support.
Project: Total (one of the leaders in the world oil and gas industry).
● Control of quality of PC users support.
Key Accounts Manager
08.2008 - 12.2009 |TechnoServ A/C
Salesforce, HubSpot, Negotiation, CRM
TehnoServ is one of the leaders at system integration market in Russia.
● Sale of products and company services (engineering and IT infrastructure building.
● Information systems implementation).
● Search and coordinating work of subcontractors on the project.
● Project budget and schedule controlling.
IT Project Manager
09.2007 - 07.2008 |Effortel
Scrum, Agile, Jira, Trello, Microsoft Project, Risk Management
Effortel Russia is multi-service communication operator.
● Identify requirements of internal customers.
● Create technical requirements.
● Develop a charter of project.
● Search of solutions and contractors at the market.
● Develop and defend a budget for the CEO.
● Organize tenders.
● Coordinate and control project team work.
● Perform quality, schedule and budget control.
Projects:
● Initiating and planning the project of Service Desk system implementation.
● Implementation of Enterprise content management system.
● Initiating and planning the project of implementation of network monitoring system web-portal for corporate and private company clients (executing and monitoring).
● Initiating and planning the project of implementation of IP-telephony at the office.
Key Accounts Manager
01.2007 - 05.2007 |Open Technologies
Salesforce, HubSpot, Negotiation, CRM
Open Technologies is a Russian system integrator.
● Sale of products and company services to multi-service operators (Comstar-UTS, Comcor TV, Mastertel etc. ): negotiating, making presentations, delivery and documents tracking.
Sales Manager
02.2003 - 12.2006 |Open Technologies
Salesforce, HubSpot, Negotiation, Lead Generation, Market Analysis
● Sales of support and outsourcing services to Megafon, Comstar-UTS, Vimpelcom, Ericsson, Lukoil, Norilsk Nickel, BAT, Harry’s, Sabmiller, Power Machines, Rosbank, Transkreditbank, Russian Credit, BIN Bank, etc.: negotiating, making presentations.
● Team leadership of sales managers.
● Development and promotion of this service are: negotiating with vendors (Sun Microsystems, Oracle, Symantec, HP, IBM, Cisco, etc.), organization of marketing campaigns.
Marketing Manager
01.2002 - 01.2003 |Altcom
Salesforce, HubSpot, Negotiation, Lead Generation, Market Analysis, Marketing
Altcom - is a retailer of computer products.
● Working out marketing activities.
● Collaboration with partners.
● Purchasing of advertising materials.
● Support of web-site.
Marketing Manager
07.2001 - 11.2001 |TopS Business Integrator
Salesforce, HubSpot, Negotiation, Lead Generation, Market Analysis, Marketing
TopS Business Integrator is a Russian system integrator.
● Working out marketing activites.
● Support of web-site.
Business Functional Analyst
02.2001 - 07.2001 |First e-Commerce
SQL, Excel, SAP, Salesforce, Tableau
First e-Commerce Corp. specializes in creating web-sites.
● Working out marketing activites.
● Collaboration with partners.
Web Designer
12.2000 - 07.2001 |Trans-Ameritech
HTML5, CSS3, JavaScript, Photoshop, Illustrator
● Design creating.
● HTML encoding.