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Регистрация: 25.08.2022

Elena Nekrasova

Специализация: Business Functional Analyst

Портфолио

Sberbank

System analyst

INNOTECH

System analyst

OTP bank

System analyst, chapter lead

Скиллы

BPMN
Python
Tableau
Scrum
Agile
Power BI
SAP
Salesforce
SQL
SharePoint
Excel
Jira

Опыт работы

System Analyst
с 11.2021 - По настоящий момент |Sberbank
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Consulting and automatic balancing of investment portfolio. ● Business process design, data structure design. ● Interaction logic and API design. ● functional requirements design.
System Analyst
01.2020 - 11.2021 |Innotech
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Mobile application for small business. ● Integration technical specification development. ● Interaction logic, API, DB design. ● Documenting requirements.
System Analyst / Chapter Lead
11.2019 - 12.2020 |OTP Bank
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Oracle Siebel CRM implementation. Responsibilities as a System Analyst: ● Monitoring the integrity of the platform when implementing new improvements. ● API design. ● SQL queries executing. ● Documenting requirements. Responsibilities as a chapter lead: ● Analysis practices development. ● Standards of project documentation implementation. ● Creation of a knowledge base. ● Competency matrix formation. ● Training of analysts. ● Interviewing analysts during hiring.
System Analyst
08.2016 - 11.2019 |Sberbank
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Projects in Mobile development: ● Making an operation via push notifications. Projects on Java platform: ● Push notifications scenarios. ● Generation of client event history from different source systems (back). Role in the of system analyst and java trainee developer. ● Provision of financial advice to the corporate client in the mobile application (back). ● Set up verification to confirm customer transactions in the call center (front). ● Task Management - creating and routing tasks to client managers on various events generated by back systems to increase sales. ● Providing of financial planning service based on customer risk profile (back). Siebel CRM Projects: ● Credit process in 7 minutes for corporate clients. ● Renovation the process of downloading potential sales and product offers, assigning to the manager. ● Merging the holding companies into groups, in order to determine a single credit limit for the group. ● Gathering requirements. ● Studying the behavior of potential users. ● Designing a data model using UML charts. ● Describing the processes in the BPMN notation. ● UseCase development. ● Integration requirements development. ● Performing author acceptance, participating in demo and acceptance test. ● DTO Java development. ● Scram master role.
System Analyst / Project Manager
03.2011 - 08.2016 |Technoserv Consulting
SQL, Python, UML, SAP, Oracle, Tableau, Power BI
Project: Integration services development based on Oracle SB. Oracle Siebel CRM implementation. ● Gathering requirements. ● Business and gap analysis. ● Data and API modelling. ● Project documentation development. ● Prototypes demonstration to customers. ● Participation in testing. ● Customers training. Project: Oracle Siebel CRM implementation, organization of SAP ERP training for users. ● Initiation, planning, execution, monitoring and controlling and closing processes of projects. ● Project charter development. ● Project scope, WBS, schedule creation. ● Team management. ● Budget development. ● Project management plan development(schedule, scope, quality standards, communication plan). ● Risk management. ● Changes management. ● Reporting on project performance. Projects: ● Oracle Siebel CRM Implementation in VTB24 (one of the leading banks in Russia). It is the large project of banking front office solution implementation with team of 50 people. ● Oracle Siebel CRM Implementation in TechnoServ A/C (one of the leaders at system integration market in Russia). ● Training implemented SAP functionality Aeroflot (one of the leading airline company in Russia) users.
Project Manager / PMO Manager
12.2009 - 03.2011 |Onlanta
MS Project, Jira, Agile, Scrum, Risk Management
Onlanta is IT- outsourcing company, a subsidiary of LANIT, one of the leaders at system integration market in Russia. ● Analyze project risks and develop mitigation plan with project team. ● Determine team, roles and responsibilities. ● Develop final project management plan (schedule, scope, quality standards, communication plan). ● Manage project team. ● Perform quality and budget control. ● Perform request changes and change control. ● Take the system into operation. ● Organize of implementation of services. ● Report on project performance. ● Develop corporate project management methodology and business processes related to project management. ● Manage and reallocate project resources. Project: Gazprom neft (one of the largest and fastest growing oil and gas producers in Russia). ● Deployment of a system of terminal access at the central office for 1200 users. ● System and equipment support. ● Centralized software installation and renewals. ● Creation of IT infrastructure for subsidiary. ● Organizing the following services for subsidiary. ● IT infrastructure administration and support. ● Receiving requests of users (1st line support). ● PC users support. ● Centralized software installation and renewals. Project: Renessance Capital (a leading investment bank focused on the emerging markets of Russia, Ukraine, Kazakhstan and sub-Saharan Africa). ● Receiving requests of users (1st line support). ● PC users support. Project: Shtokman Development AG (a joint project created by three gas industry leaders). ● Control of quality of PC users support. Project: Total (one of the leaders in the world oil and gas industry). ● Control of quality of PC users support.
Key Accounts Manager
08.2008 - 12.2009 |TechnoServ A/C
Salesforce, HubSpot, Negotiation, CRM
TehnoServ is one of the leaders at system integration market in Russia. ● Sale of products and company services (engineering and IT infrastructure building. ● Information systems implementation). ● Search and coordinating work of subcontractors on the project. ● Project budget and schedule controlling.
IT Project Manager
09.2007 - 07.2008 |Effortel
Scrum, Agile, Jira, Trello, Microsoft Project, Risk Management
Effortel Russia is multi-service communication operator. ● Identify requirements of internal customers. ● Create technical requirements. ● Develop a charter of project. ● Search of solutions and contractors at the market. ● Develop and defend a budget for the CEO. ● Organize tenders. ● Coordinate and control project team work. ● Perform quality, schedule and budget control. Projects: ● Initiating and planning the project of Service Desk system implementation. ● Implementation of Enterprise content management system. ● Initiating and planning the project of implementation of network monitoring system web-portal for corporate and private company clients (executing and monitoring). ● Initiating and planning the project of implementation of IP-telephony at the office.
Key Accounts Manager
01.2007 - 05.2007 |Open Technologies
Salesforce, HubSpot, Negotiation, CRM
Open Technologies is a Russian system integrator. ● Sale of products and company services to multi-service operators (Comstar-UTS, Comcor TV, Mastertel etc. ): negotiating, making presentations, delivery and documents tracking.
Sales Manager
02.2003 - 12.2006 |Open Technologies
Salesforce, HubSpot, Negotiation, Lead Generation, Market Analysis
● Sales of support and outsourcing services to Megafon, Comstar-UTS, Vimpelcom, Ericsson, Lukoil, Norilsk Nickel, BAT, Harry’s, Sabmiller, Power Machines, Rosbank, Transkreditbank, Russian Credit, BIN Bank, etc.: negotiating, making presentations. ● Team leadership of sales managers. ● Development and promotion of this service are: negotiating with vendors (Sun Microsystems, Oracle, Symantec, HP, IBM, Cisco, etc.), organization of marketing campaigns.
Marketing Manager
01.2002 - 01.2003 |Altcom
Salesforce, HubSpot, Negotiation, Lead Generation, Market Analysis, Marketing
Altcom - is a retailer of computer products. ● Working out marketing activities. ● Collaboration with partners. ● Purchasing of advertising materials. ● Support of web-site.
Marketing Manager
07.2001 - 11.2001 |TopS Business Integrator
Salesforce, HubSpot, Negotiation, Lead Generation, Market Analysis, Marketing
TopS Business Integrator is a Russian system integrator. ● Working out marketing activites. ● Support of web-site.
Business Functional Analyst
02.2001 - 07.2001 |First e-Commerce
SQL, Excel, SAP, Salesforce, Tableau
First e-Commerce Corp. specializes in creating web-sites. ● Working out marketing activites. ● Collaboration with partners.
Web Designer
12.2000 - 07.2001 |Trans-Ameritech
HTML5, CSS3, JavaScript, Photoshop, Illustrator
● Design creating. ● HTML encoding.

Образование

BS Marketing
По 2002
Plekhanov Russian Economic University

Языки

НемецкийВыше среднегоАнглийскийВыше среднего