Progredis

Support for the operation of the "Randok" project management application. Correction of errors in the service using: Camunda, SQL, Postman, Grafana, Internal system logger, and Developer tools in the browser. B2B support and consulting with customers. Invented and implemented formats for registering and processing requests. I came up with and wrote the order of immersion in the project for new support employees. Wrote internal instructions and scripts describing the order of actions in emergency situations.

SumSub

Support b2b clients with all projects such as KYC, KYB, KYT, etc. Solving their problem with different tools and consulting them in different channels.

X5 Retail Group

Support for the work of the 5POST project.Correction of errors arising in the business process using: Camunda, PSQL, Kibana, Grafana, Oms, Wms, Keycloak, Tableau, Engi, Deep, etc. Issuing access to all services used in the project. Wrote and structured instructions on the processes of granting access to all services, tools, and applications of the project.