Munir Khalfin

Регистрация: 18.04.2022

Специализация: Support business manager

1C HTML интернет-маркетинг Аффилированный маркетинг

Портфолио

Umroh

• Provided communication in English, Indonesian with customers(b2c, b2b) on mutual cooperation and carrying out technical specifications by e-mail, zoom, messengers, phone(incoming, cold calls) • Kept relations with the existing, incoming and new customers and keep on developing them by means of business correspondence. • Provided presentation, support documentation, extended subscriptions, helped clients with all the questions concerning the service. • Handled internal company tools: gmail, slack, amoCRM. • Conducted product research, carried out comparison and testing of landings and applications UX design. • Contacted developers finding solutions in case of bugs identification.

Adnow internet marketing

• Provided communication with international publishers(b2c, b2b), advertisers on carrying out technical specifications, integration, tracking mechanism(ad widgets) settings issues by e-mail, skype, phone(incoming, cold calls). • Coordinated initiation and followed up native ad, mobile campaigns(offers, publishers) in saas/crm TMW, SSP, DSP, CPM, Beatrix24 platforms. • Administered TMW, SSP, DSP, CPM platforms content, using HTML and settings features. • Managed different traffic sources to increase audience. • Contacted developers in case bugs are identified, carried out testing tracking mechanisms, ad widgets, ad applications, landings.

Lesjofors Springs

• Interacted and liaised with suppliers, customers by phone and by email(negotiation of orders, dates, delivery). • Processed orders in Lawson M3, MS Excel systems. • Followed production import (prepared table for brokers-customs applicants, monitored receiving necessary documents from European colleagues/ partners). • Recorded, processed invoice data, transportation documents for customers in 1C accounting software. • Analysed purchasing, sales, stock financial data in Lawson M3, MS Excel and MS Word. • Monitored goods optimum allocation at the warehouse using Lawson M3 tools.

Скиллы

Affiliate Marketing

HTML

Internet marketing

Mobile Affiliate Marketing

Опыт работы

Account/ Support business manager (Internationally)

01.2019 - 12.2021 |Umroh

Customer success/Account manager/ Support business manager (Internationally)

12.2015 - 12.2018 |Adnow internet marketing. (Internet marketing/Internet projects/ SAAS/CPC, CPM), Jakarta, Indonesia, Moscow

HTML

• Provided communication with international publishers(b2c, b2b), advertisers on carrying out technical specifications, integration, tracking mechanism(ad widgets) settings issues by e-mail, skype, phone(incoming, cold calls); • Coordinated initiation and followed up native ad, mobile campaigns(offers, publishers) in saas/crm TMW, SSP, DSP, CPM, Beatrix24 platforms; • Administered TMW, SSP, DSP, CPM platforms content, using HTML and settings features; • Managed different traffic sources to increase audience; • Contacted developers in case bugs are identified, carried out testing tracking mechanisms, ad widgets, ad applications, landings.

Business Development/ Sales Manager (Internationally)

06.2014 - 12.2015 |Avtomaty Group of companies. (Marketing, payment terminals, payment systems and accessories), Moscow, Russian Federation

• Provided ommunication with customers on company solutions related to payment terminals by e-mail, skype, phone(incoming, cold calls); • Led customers following deal opening, clearing out the needs, drawing up technical requirements, preparing presentations, concluding contracts, dealing with objections); • Developed relations with potential and current customers in Russia and foreign countries, internationally (Africa, Europe, Brazil, India, China), visited exhibitions and conferences; • Maintained AmoCRM customer database and reports. • Monitored orders implementation, accounts receivable and production shipping to company customers(1C); • Interacted with company adjacent units (construction department, production and technical department, accounting department).

Account and support manager

06.2013 - 05.2014 |Leads.su (Internet projects/Internet marketing, advertising/ SAAS/CPA)

HTML

• Provided communication with suppliers(advertisers) and customers(publishers) on carrying out technical specifications, integration, tracking mechanism setting issues by e-mail, skype, phone (incoming, cold calls); • Initiated, coordinated and followed up internet campaigns(offers) in Saas/ CRM platforms Megaplan, Hasoffers (CPA model); • Provided Hasoffers saas platform content management using HTML; • Carried out testing of landings, ad applications, tracking mechanisms, wrote instructions; • Provided coordination of current projects between sales and development departments.

Sales Coordinator

09.2012 - 12.2013 |Lesjofors Springs. (Car spare parts/accessories)

• Interacted and liaised with suppliers, customers by phone and by email(negotiation of orders, dates, delivery); • Processed orders in Lawson M3, MS Excel systems; • Followed production import (prepared table for brokers-customs applicants, monitored receiving necessary documents from European colleagues/ partners); • Recorded, processed invoice data, transportation documents for customers in 1C accounting software; • Analysed purchasing, sales, stock financial data in Lawson M3, MS Excel and MS Word; • Monitored goods optimum allocation at the warehouse using Lawson M3 tools.

Translator (project work)

05.2012 - 12.2013 |UC Rusal (Mining)

Participated in translation projects, written translation of acts, letters, technical and financial documentation from English into Russian and back.

Sales And Marketing Specialist

05.2010 - 04.2012 |Adventure Cycles Ltd. (Bicycle and equipment hire, sale and NZ bicycle touring), Auckland, New Zealand

• Interacted and liaised with suppliers, customers by phone and by email(negotiation of orders, dates, delivery); • Processed accounts payable, receivable (MYOB, MS Excel); • Recorded supplier invoice into MYOB accounting programme; • Created new sales invoices (from supplied info); • Analysed purchasing, sales, stock financial data in MS Excel and MS Word; • Recorded data from monthly bank statements and reconciled them into MYOB, MS Excel; • Filed all documentation.

Training

07.2008 - 04.2010 |Crown Institute of Studies, Auckland, New Zealand

Went through additional study abroad. Obtained New Zealand Diploma in Business and Bachelor of Commerce degree.

Образование

Courses of Indonesian language

2014 - 2016

Embassy of Republic Indonesia, Moscow, Russia

NZ Diploma in Business + Bachelor of Commerce(NZQA Diploma), Business, IT and marketing

2008 - 2010

Crown Institute of Studies, Auckland, New Zealand

International English Language Testing System Training,IELTS (Advanced level), English

2008

British Council, Moscow(http://www.britishcouncil.ru/)

NZQA approved Bachelor of Commerce with honours and Masters, Business administration, IT and marketing (Specialist degree)

2001 - 2006

State University of Management (SUM) / State University of Management (SUM), Moscow

Языки

АнглийскийСвободно владеюИндонезийскийВыше среднегоРусскийРоднойКитайскийБазовый