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Регистрация: 08.06.2024

Muhammad Umer Farooq

IT
middle
Специализация: Project Manager

Портфолио

Federal Government of Pakistan

● Defined and managed scope, schedule and cost of the project. ● Created project management plan using project management tools like MS project. ● Defined project strategy and delegated tasks as per capability. ● Managed conflicts and changes to ensure smooth functioning of projects. ● Assessed team performance, recommended appraisal and necessary training. ● Closely monitored the stakeholder engagement and Project status. ● Designed SOWs, attending bidder conferences and finalizing the contract. ● Ensured smooth function, delivery of projects objectives and obtained formal approval of deliverables. ● Achieved the deliverables in designated schedule and budget. ● Identified potential risks, developed risk mitigation strategies, and implemented strategies when appropriate. ● Assess and evaluate project metrics and trends. ● Imparted training on project management, information technology, and office administration. ● Provided guidance in formulating standard operating procedure (SOP) and user manual.

Ovextech

● Installed and Configured routers, switches and Firewalls. ● Provided L1 and L2 support as required to the stakeholders. ● Installed Web servers and operating systems (Linux & Windows). ● Provided Hardware support (Laptop, Desktop, Printers and Servers).

General Traders

● Assisted technical manager in day-to-day tasks. ● Provided L1 support to customers. ● Managed and maintained office documentation (SLA’s, invoices and Complaint book).

Скиллы

MySQL
R
Tableau
Spreadsheet
PowerPoint
Excel
Linux
Windows
IT Support
Project Management
Business Analysis

Опыт работы

IT Support
с 01.2024 - По настоящий момент |NDA
MySQL, Excel, Spreadsheet, R,Tableau, PowerPoint, IT Support
● Providing IT support services across Japan. ● Working with IT support companies across the Globe. ● Providing L1 and L2 on-site support particularly in Osaka and surroundings.
Project Manager
01.2018 - 04.2022 |Federal Government of Pakistan
Project Management, MySQL, Excel, Spreadsheet, R,Tableau, PowerPoint
● Defined and managed scope, schedule and cost of the project. ● Created project management plan using project management tools like MS project. ● Defined project strategy and delegated tasks as per capability. ● Managed conflicts and changes to ensure smooth functioning of projects. ● Assessed team performance, recommended appraisal and necessary training. ● Closely monitored the stakeholder engagement and Project status. ● Designed SOWs, attending bidder conferences and finalizing the contract. ● Ensured smooth function, delivery of projects objectives and obtained formal approval of deliverables. ● Achieved the deliverables in designated schedule and budget. ● Identified potential risks, developed risk mitigation strategies, and implemented strategies when appropriate. ● Assess and evaluate project metrics and trends. ● Imparted training on project management, information technology, and office administration. ● Provided guidance in formulating standard operating procedure (SOP) and user manual.
Project Coordinator
01.2016 - 12.2017 |Federal Government of Pakistan
Project Management, MySQL, Excel, Spreadsheet, R,Tableau, PowerPoint
● Worked with Project Manager to help implement project goals. ● Assigned duties to team members as per their role and obtained timely feedback on assigned responsibilities. ● Liaise with Sponsor, Vendor and team members to maintain project timelines. ● Researched information and provided suggestions as desired. ● Scheduled meeting with Sponsor, team and Vendors and recorded meeting minutes. ● Scheduled and coordinated training and development sessions. ● Prepared and delivered variety of presentations about the project. ● Track and report project metrics and trends to project manager.
IT Engineer
01.2014 - 12.2015 |Federal Government of Pakistan
Wamp, Xamp , IIS, ESxi, Vmware, SNMP, NLB
● Designed and deployed Datacenter as required by the project. ● Hosted websites on WAMP, Xamp and IIS web Server. ● Installed and Configured ESxi, Vmware, SNMP and NLB. ● Installed and Configured routers, switches and Firewalls ● Provided L1 and L2 support as required to the stakeholders. ● Provided Hardware support (Laptop, Desktop, Printers and Servers).
System Support Engineer
07.2013 - 12.2013 |Ovextech
Linux, Windows
● Installed and Configured routers, switches and Firewalls. ● Provided L1 and L2 support as required to the stakeholders. ● Installed Web servers and operating systems (Linux & Windows). ● Provided Hardware support (Laptop, Desktop, Printers and Servers).
Office Administrative Assistant
01.2013 - 06.2013 |General Traders
MySQL, Excel, Spreadsheet, R,Tableau, PowerPoint, SLA
● Assisted technical manager in day-to-day tasks. ● Provided L1 support to customers. ● Managed and maintained office documentation (SLA’s, invoices and Complaint book).

Образование

Global Business (Магистр)
2022 - 2024
University of Hyogo
Telecom and Networking (Бакалавр)
2008 - 2012
COMSATS University Islamabad
HSSC
2003 - 2005
Military College Jehlum
SSC
2000 - 2003
Military College Jehlum

Дополнительное образование

Google Data Analytics Course
По настоящий момент
Coursera
Project Management Professional
10.2019 - 10.2022
PMI

Языки

АнглийскийВыше среднего