● Identifying and resolving workflow and production issues. ● Addressing and discussing issues and proposed solutions with superiors.Making recommendations for improvement. ● Documenting quality assurance activities and creating audit reports. ● Improve the technical awareness of team members on project related tasks. ● Providing the adequate task related awareness to the customer of the release.

● Identifying and resolving workflow and production issues. ● Addressing and discussing issues and proposed solutions with superiors.Making recommendations for improvement. ● Documenting quality assurance activities and creating audit reports. ● Improve the technical awareness of team members on project related tasks. ● Providing the adequate task related awareness to the customer of the release.

● Design test plans, scenarios, scripts, or procedures. ● Test system modifications to prepare for implementation. ● Document software defects, using a bug tracking system, and report defects to software developers. ● Plan test schedules or strategies in accordance with project scope or delivery dates. ● Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. ● Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

● Design test plans, scenarios, scripts, or procedures. ● Test system modifications to prepare for implementation ● Document software defects, using a bug tracking system, and report defects to software developers. ● Plan test schedules or strategies in accordance with project scope or delivery dates. ● Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. ● Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

● Design test plans, scenarios, scripts, or procedures. ● Test system modifications to prepare for implementation ● Document software defects, using a bug tracking system, and report defects to software developers. ● Plan test schedules or strategies in accordance with project scope or delivery dates. ● Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. ● Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

● Test system modifications to prepare for implementation. ● Investigate customer problems referred by technical support. ● Collaborate with field staff or customers to evaluate or diagnose problems. ● Perform initial debugging procedures by reviewing configuration files, logs.

● Answer user inquiries regarding computer software or hardware operation to resolve problems. ● Enter commands and observe system functioning to verify correct operations and detect errors. ● Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. ● Oversee the daily performance of computer systems. ● Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

● Use computers for various applications, such as database management or word processing. ● Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. ● Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. ● Create, maintain, and enter information into databases. ● Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Projects: ● Access Control System (emv 3d-secure Specification V2.1 Implementation). ● Branchless Banking Solution. ● Dispute Management Solution. ● Card Management Solution. ● Access Control System (3d-secure V1.2 Implementation). ● Secure Mobile Pos Solution. ● Sentrimate. ● Epic Terminal Line Encryption Solution. ● Findmind. ● Slt Cashiering.