● Managing fin-tech projects. ● Implementation of IT processes. ● Working out IT process documentation.

- Managed AD Measurement (ADM) Product Portfolio on a Program level - Managed dependencies and contributing to an effective delivery management across Enterprise Portfolio teams - Pulsed and reported on ADM quarterly OKRs on a weekly basis - Implemented Agile and IT processes and flows across ADM teams (Engineering, Product and Stakeholders) - Worked out and implemented Incident Management Intake Flow for the ADM Stakeholders - Worked out and implemented Scope Change and Scope Increase Framework for the ADM Teams - Acted as an Agile coach and consultant for the ADM teams

December 2017 - September 2021 - Managed projects on Sportsbook products and service development - Managed the teams of Back-end and Algorithm developers, QAs and Tech. writers -46 employees in total) - Worked with local and external partners within the projects scope - Managed the whole lifecycle of Scrum processes in regards to the projects assigned - Did mentoring and coaching on Agile - Followed up all relevant processes in frames of Incident Management, Change Management, Problem Management - Monitored the progress of Release management process - Followed up on Product Roadmap and contributed to its timely and properly implementation - Identified and managed projects risks

● Managed the whole cycle of IT infrastructure projects implementation. ● Coordinated the implementation of the centralized CIS projects (products, services marketing campaigns) initiated by Beeline HQ in Moscow. ● Developed and maintained project‑related and process‑related documentation (product and service description, business requirements, user guides, presentations, procedures etc). Coordinated the process of IT issues solution within IT and with the business units of the Company. ● Managed the process of operational acceptance of IT applications Monitored the processes of Change Management, Requests Fulfillment and Configuration Management. ● Problem Manager. ● Organized and implemented B2B (business‑to‑business) processes directed to the development and promotion of sales in frames of complex projects (including governmental sector). ● Cooperated with internal and external contractors and potential partners in frames of projects initiation and realization. ● Implemented and managed the process for NPS (Net Promoter Score) improvement in B2B segment in frames of customer experience program. ● Trained the B2B staff on the fundamentals and principles of NPS.

● Managed the process of implementing changes in IT systems. Managed the team of change coordinators (including training, consultation and control). ● Developed documentation (policies, procedures, etc.) related to the process of Change Management. ● Ensured the proper implementation of the Change Management Process according to the relevant documentation. ● Coordinated projects of IT systems implementation.

- Carried out daily administrative works - Prepared memos, orders, decisions, policies and procedures - Translated and edited documentation related to the activities of the Directorate - Organized and coordinated meetings, conferences and presentations - Participated in management of various IT projects as a member of the project team