Nets specialize in powering digital payments, connect banks, businesses and consumers via an international network facilitating digital payments. Spanning across the Nordic and Baltic region, Nets provide a broad range of card services, account services, and payment solutions for merchants. ● My Role is to help many departments within Nets that is a part of international working environment (Sweden, Denmark, Norway, India and Finland) and act as interim Head of Explore department in his absence. ● Work in close relation with product owners and role is to manage technical dependencies outside the department (domain) and coordinating deliveries. ● Responsible for all the deliveries of IT Merchant Services, Commerce Enablement domain in Nets, with focus on Storebox, DAM(Digital Asset Management), NAA(Nordic Alternative Acceptance products) and MS Prepaid Cards. ● lead the planning, shaping, and management of large, complex change initiatives to deliver defined business benefits and outcomes. ● Proved successful working within tight deadlines and a fast-paced environment. ● Work closely with both local and near shore Agile and Scrum teams in ex Sweden, India and Poland. ● Skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility.

● Responsible for Service Delivery of various projects under Swedbank TMS (Card Terminal Services) account. ● Responsible for the Application Maintenance & Support of the TMS systems. ● Responsible for all Software development On and Offshore (Rightshore model). ● Operational responsibility for the Incident, Problem and Change Management. ● Building and maintaining strong long lasting customer relationships for future team ramp-up. ● Participate in the development & monitoring of key figures and reports within IT Service Management. ● Ability to manage multiple projects and opportunities at a time, while paying strict attention to details. ● Interactions and coordination with internal practice teams for fulfillment of the requirements. ● Plan and secure stakeholder approval before Change and Releases. ● Produces weekly and monthly reports with analysis for IT Management. ● Preparing proposals and SOWs. ● Involved in setting up processes and governance at account level. ● Identify growth opportunities within Sogeti and collaborate with Sales team to ensure growth attainment and support Global Delivery. ● Enhanced service delivery by developing and implementing efficient processes. ● Streamlined operations for improved customer satisfaction and retention rates. ● Led cross-functional teams to achieve project goals on time and within budget.