● Working on tickets submitted by automotive industry clients. ● Implementing new features and testing them using unit and system tests. ● Utilizing Mainframe to resolve issues related to queues and batches.

● Maintenance and development of the application from the public sector. ● Supporting the implementation of new features to the system and performing unit and system testing. ● Presentation of work results in front of the client during Sprint-Reviews.

● Resolving technical issues reported by company employees. ● Creating and managing tickets on ServiceNow. ● Using tools for direct client contact (e.g., chat or remote access).