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Регистрация: 12.03.2024

Robert Richardson

Специализация: BI Analyst / Data Analyst

Скиллы

Tableau
SQL
Power BI
Python
R
Excel

Опыт работы

BI Analyst / Data Analyst
с 07.2022 - По настоящий момент |Upwork
SQL, Tableau, Power BI, Excel
● Completed 93 data analysis and visualization projects utilizing SQL, Tableau, Power BI, Excel, and other tools to analyze and visualize data sets, achieving a 100% job success rate and earning the Top Rated Plus badge for consistently delivering high - quality results. ● Collaborated with clients and stakeholders to identify data requirements and developed data solutions, resulting in a 25% increase in data accessibility and improved decision-making processes. ● Performed data quality checks and troubleshooted data issues, ensuring data accuracy and reliability and reducing errors by 30%. ● Provided technical guidance and support to different team members, improving team efficiency and knowledge sharing and resulting in a 20% increase in overall team productivity. ● Designed and developed innovative reports and dashboards using BI tools, delivering actionable insights to stakeholders. ● Conducted quantitative and qualitative data analysis using SQL, Excel, R, and Python, enabling the business partners to make informed decisions based on reliable insights.
Business Intelligence Analyst
09.2017 - 06.2022 |BC Operations Services
SQL, Excel, R
● Developed and maintained SQL queries for data analysis and reporting, optimizing query performance and reducing query execution time by 20%. ● Created and managed dozens of Tableau reports and dashboards within an agile environment, reducing report generation time by 10%. ● Analyzed over 1 million data points using SQL and Tableau to identify trends and create interactive dashboards/reports for stakeholders, improving data-driven decision-making by 30%. ● Improved the accuracy of reports and dashboards by implementing robust Quality Control measures, reducing errors by 40%. ● Conducted high-impact customer analysis using SQL, Excel, R, and other tools, resulting in critical recommendations for product positioning strategies and a 5-10% cost savings. ● Developed and maintained ETL processes for loading data into database systems, ensuring data integrity and accuracy and reducing data loading time by 25%.
IT Specialist
09.2009 - 02.2017 |ETECSA
SQL, Excel, R
● Introduced a more efficient budget, sales, and financial forecasting reporting system. This system used data from SAP and other sources and led to a 20% decrease in reporting time and a 15% increase in data accuracy. ● Conducted a thorough analysis and customization of offers, which resulted in a significant 20% increase in sales of communication servers (PBX). ● Oversaw and directed the technician team throughout PBX systems' installation and launch phases across 20+ projects, ensuring smooth execution and client satisfaction. ● Implemented secure and efficient network connectivity solutions for over 50 clients, significantly improving productivity and fostering collaborative environments.

Образование

Engineering
Technological University of Havana

Языки

ИспанскийВыше среднегоАнглийскийВыше среднего