— I have experience in analyzing business processes, generating requirements for application development, developing presentations and reports for project defense, developing documentation, organizing acceptance tests, implementing and reporting. — Total work experience as a business and system analyst (creating BRD, functional requirements and technical specifications) - is over 8 years. — Experience in development in the banking sector, payment systems, ERP (in part: EDMS, CRM, CMS, HRM, EAM), social networks, E-commerce, No Code and Low Code platforms. — Formation (survey, collection, identification) of requirements for software development / improvement, development of technical specifications for cascade methodology (Waterfall) and functional specifications for flexible methodology (Agile), development of Use Cases from the received User Story, requirements management -compilation and grouping of tasks on sprints, their decomposition and prioritization. — Analysis of the subject area (legal acts, reference information), the ability to systematize and describe the essence of the processes, the ability to understand "difficult" users, the ability to clearly express thoughts. — Writing BRD (vision): goals and objectives of the project, purpose of the application (system), information environment, constraints and business rules, business processes, roles, user requirements. — Use of BPMN, UML and EPC to build diagrams: activity, state, sequence, business process, ER, integration interaction; user flow, CJM. — Experience in describing exchange data in XML format for web services based on SOAP, ability to work with XSD schemas, and also in JSON format for REST API. — Quality control of the developed software, participation in functional testing, writing comments, adapting the software when introducing new versions of applications and software systems for commissioning, achieving permanent operation, organizing the actual use and maintenance of information systems (participation in the finalization of forms and reports, registration of users, participation in implementation and consulting). — Participation in the analysis and analysis of incidents / bugs, in testing. — Conducting training seminars and presentations. — Experience with corporate collaboration systems: Atlassian Confluence, SharePoint, Bitrix24; with task tracking systems: Jira, Redmine; with Service Desk systems: HP Service Manager, Terrasoft Service Creatio. — Work with applications: MS Office, MS Visio, Draw.io, ARIS, Bizagi Modeler, Axure RP, Figma. — Basic knowledge of HTML/CSS, JavaScript, Python. — Development of network databases in MS Access, queries, forms, reports in VBA. — Experience with MS SQL Server, PostgreSQL, MySQL, Power Designer: designing relational databases, developing database architecture: creating a database schema, normalizing, creating and updating the structure of tables (field formats, keys, indexes, descriptions); experience in writing and optimizing SQL queries of medium and high complexity, incl. using window functions; experience writing stored procedures. — Not much practice in creating dashboards in MS Power BI (with ETL). — Use of ES in legally significant electronic document management. — Participation in the development of technical design documentation.