— I am Agile Project Manager position. — With over 13 years of IT experience, spanning Agile program delivery, infrastructure oversight, and cross-functional team leadership. — In my current role at TIAA, I manage strategic delivery for HR Shared Services, leading efforts that have improved Agile maturity and reduced escalations by 40%. — My previous roles have honed my expertise in IT systems oversight, vendor management, and security governance. — I have consistently delivered results through structured planning, clear communication with stakeholders, and a focus on continuous improvement. — Beyond delivery, I have led organisational enablement by training over 200 professionals across 5 business units and crafting onboarding programs that reduced ramp-up time by 40%. — My certifications—including PMP, SAFe SM/ASM, ICP-ACC, and AZ-900—further reinforce my readiness to manage IT infrastructure, security, and digital transformation. Achievements & Awards: — Launched McDonald’s China mobile app across multiple regions (2016). — Led Agile transformation for HR Shared Services at TIAA. — Recipient of the Service & Commitment Award and the On-the-Spot Award.