Information technology, system integration, internet: software development; system integration, automation of technological and business processes of the enterprise, IT consulting. Retail: online store. ● Worked with the ERP system Microsoft Dynamics NAV (Navision) in the e-commerce team (user scenarios, storefronts, brand shops, interaction with marketplaces). ● Analyzed and updated documentation. ● Gathered information through interviews, analysis, assessment and conversations with developers in their own language, comparison, and visits to the business. ● Wrote and rewrote (on demand) a wide range of technical documentation: functional requirements documents, instructions, regulations, technical specifications, specifications, guides, system descriptions, business process descriptions, knowledge base, API documentation, Release Notes, FAQ, and so on. ● Modeled business and system processes using BPMN/UML; use Figma, Miro, Draw.io; worked in Jira and Confluence; use VSCode and Git.

Took part in several projects under a civil-law contract, including: ERP project (automotive company "Moskvich"): ● Collected, analyzed and described requirements. ● Gathered information through customer interviews and, on that basis, built the logic and high-level architecture of several ERPs. ● Prepared functional process descriptions and user scenarios for development. ● Worked out the interaction process between business and IT teams. ● Compiled, maintained and supported all documentation for her part of the project. ● Took part in communication between business and technical teams. Smart medical devices project ("LykonDX GmbH"): ● Collected, analyzed and described requirements. ● Developed documentation (functional for the product, user documentation for the end user). ● Described the logic of user interaction with the system, wrote user scenarios, took part in working out UX and user flows. ● Adapted technical information for end users.

● Managed the content department team, built work with other departments, controlled processes. ● Set tasks for employees (used Bitrix) and controlled KPI fulfillment. ● Collected user requirements for platform development. ● Analyzed business needs.

● Analyzed information, checked sources, fact-checking. ● Prepared analytical materials, articles and news. ● Conducted interviews and worked with data.

● Duties of a judge's assistant and court session secretary.