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Senior
Регистрация: 02.06.2022

Alex Melnikov

Специализация: Delivery Manager / Engineering Manager
Over 15 years of experience in IT management with a responsible approach. Advanced skills in planning and enrolling of varied-scale projects with an emphasis to economic efficiency and strict budgeting. Self-dependence, responsible, proactive, full relationship transparency . I spoke business language, put economic efficiency of IT systems in high priority. Good engineering background, theoretical knowledge of CAD, SCADA and manufacturing systems. High developed abstract and systematic intellect. Experience of requirements and operational specifics of small business in many branches of industry. Knowledge of organization of Web development process, server deployment. Technical stacks: Stacks: React.js, React Native, Ruby on Rails, Node.js. GraphQL. Deployments: DO, AWS, HIPAA compliant infrastucture and services.
Over 15 years of experience in IT management with a responsible approach. Advanced skills in planning and enrolling of varied-scale projects with an emphasis to economic efficiency and strict budgeting. Self-dependence, responsible, proactive, full relationship transparency . I spoke business language, put economic efficiency of IT systems in high priority. Good engineering background, theoretical knowledge of CAD, SCADA and manufacturing systems. High developed abstract and systematic intellect. Experience of requirements and operational specifics of small business in many branches of industry. Knowledge of organization of Web development process, server deployment. Technical stacks: Stacks: React.js, React Native, Ruby on Rails, Node.js. GraphQL. Deployments: DO, AWS, HIPAA compliant infrastucture and services.

Портфолио

Pluto TV

• Managing team of backend engineers for programmatic advertising platform of Pluto.tv (part of Paramount Streaming Tech) which is responsible for revenue of the platform.

Isopan SpA

• Planning and implementing IT infrastructure of newly constructed plant including structured cabling systems (Schneider Electric), LAN (Cisco Catalyst), telephony (Nec Univerge), servers (IBM System X), enterprise software (IBM AS/400, Lotus Notes, SAP). • Product owner of CRM system. • Everyday mailing correspondence, meetings, presentations in English as a Business Analyst (Sales Operations Coordinator and Digital Marketing)- Building communication between Technical staff and Business clients on aspects of scope clarification, requirements gathering, design coordination,presentations. • Providing researches on technology, market, company. • Development and maintenance of business analysis reports for internal use. • Active collaboration with project technical team, sales team and management for planning, resolving issues and assessment purposes.

Teleperformance

• New hire, in class, and ongoing training of all agent resources. • Participates in Train the Trainer training provided by Microsoft and develops and delivers own Vendor training to support Service Delivery to achieve and improve high results. • Deliver training to all levels of CRS’s. • Develop own training content and approach to actively enhance CSR skills(technical and soft skills). • Handle knowledge management, product and process expertise. Communication and Reporting: • Project OPs. • Quality & Readiness Manager EMEA Microsoft at Teleperformance. • Microsoft EMEA Training Program Manager.

Скиллы

Project Management
Engineering Management
Delivery Management
Product Management
People Management
IT Management
Mobile Application Development
Web Development
JavaScript
React.js
React Native
GraphQL
Node.js
Ruby on Rails
TypeScript
Agile
Python
Kafka
Jira
MongoDB
Scrum
Kubernetes

Опыт работы

Engineering Manger
с 11.2022 - По настоящий момент |Pluto.tv (Revenue Team)
node.js, Typescript, Golang, Java, Kafka, k8s, AWS, mongoDB
managing team of back-end engineers for programmatic advertising platform of Pluto.tv (part of Paramount Streaming Tech) which is responsible for revenue of the platform.
Delivery Manager \ Engineering Manger
с 08.2019 - По настоящий момент |muffins.io for Rightway Healthcare
Ruby on Rails, node.js, GraphQL, React,js, React Native
Delivery Management of a worldwide distributed team of software developers working for Rightway Healthcare company helping members navigate to healthcare services in the US. Managing number of teams. Growing Tech and Team Leads. Over 50 engineers in total; 3 products; 5 applications. Stacks: React.js, React Native, Ruby on Rails, Node.js. HIPAA and HITRUST compliant services.
IT Business Partner
12.2018 - 08.2019 |Sushi Vesla
.
• Review IT Strategy along with CIO to align with the business goals of the company fast-food chain with over 250 restaurants under three brands. • The main activities were: infrastructure optimization, ERP system enrollment strategy, marketing digitizing, consumer mobile applications development,franchising packaging.
IT Manager
09.2014 - 12.2018 |Isopan SpA
SAP, CRM
• Planning and implementing IT infrastructure of newly constructed plant including structured cabling systems (Schneider Electric), LAN (Cisco Catalyst), telephony (Nec Univerge), servers (IBM System X), enterprise software (IBM AS/400, Lotus Notes, SAP). • Product owner of CRM system. • Everyday mailing correspondence, meetings, presentations in English as a Business Analyst (Sales Operations Coordinator and Digital Marketing)- Building communication between Technical staff and Business clients on aspects of scope clarification, requirements gathering, design coordination,presentations. • Providing researches on technology, market, company. • Development and maintenance of business analysis reports for internal use. • Active collaboration with project technical team, sales team and management for planning, resolving issues and assessment purposes.
Technical Support Trainer/Tech Lead
12.2013 - 09.2014 |Teleperformance
CSR
• New hire, in class, and ongoing training of all agent resources. • Participates in Train the Trainer training provided by Microsoft and develops and delivers own Vendor training to support Service Delivery to achieve andimprove high results. • Deliver training to all levels of CRS’s. • Develop own training content and approach to actively enhance CSR skills(technical and soft skills). • Handle knowledge management, product and process expertise. Communication and Reporting: • Project OPs. • Quality & Readiness Manager EMEA Microsoft at Teleperformance. • Microsoft EMEA Training Program Manager.
IT Management experience
07.2004 - 11.2013 |NDA
VoIP
• Dozens of varied-scale projects: planning and building enterprise class structured cabling systems, networks, WiFi-hotspots, consulting and enrolling corporate software IT budget planning, complicated and diverse telecommunication. • Managing reconstruction of distributed data network infrastructure(VPN,firewalls, failover, etc). • Managing costs-optimization project of corporate communication systems.Including developing of service provider solution, contacting ISPs, contractors. • Enrolling integrated VoIP solution of regional highly branched company. • Strategic consulting, including business & infrastructure strategy development.

Образование

Mechanical Engineering (CAD, CAM, MES) (Магистр)
1997 - 2005
Volgograd State Technical Univesity

Языки

АнглийскийСвободно владеюРусскийРодной