• Responsible for all aspects of Equifax CA Infra. (Compute/NW), including operations (maintenance, upgrades, monitoring, planning, enhancements & system uptime) & compliance (PCI, SOC1 & Sec. Patching) across Canada for Data centre/DR site to meet the business needs • Responsible for all Infra. IT-related projects from initiation to closing, ensuring projects are delivered on time, on budget and to specification (including facilitating requirements gathering as required) • Facilitates project prioritization and coordinating with Equifax business Operations • Negotiates purchase and/or maintenance contracts and services through effective Vendor Management ensuring that all licensing / maintenance is kept current • Provides a clear leadership and career development paths to support team’s continued growth and performance (ability to inspire & coach) • Sets department objectives/KPIs, reviews, and assesses ongoing performance of direct reports ensuring a high performance culture • Responsible for changing or balancing team workload as required, taking a hands-on role in the day to-day activities of the department Key Projects to Credit ✓ Stabilizing Profitable platforms initiative (infrastructure Automations & Dashboarding)

• Critical Infrastructure Department Head and responsible for Cost Centre P&L (Sales & Revenue). • Develop and implement strategic plans to increase efficiency and effectiveness within Siemens Middle East (Business and Technical) to achieve “double digit growth>10%” in Order In-take & achieve the forecasted Revenue. • Improve operational processes and policies in support of organization mission (management reporting, information flow, business and organizational planning). • Manage and increase effectiveness and efficiency of operation through improvements to each function as well coordinating between business functions (cross-collaboration and synergies to increase sales > 5-10% and optimize cost < 10-5%). • Regular meetings with Executives around fiscal planning and target achievement. • Leadership & Team Management (15 employees, 4 Managers, executive sales & senior engineers). Key Projects to Credit ✓ Dubai Police & Abu Dhabi Police Command & Control Centres (Nationwide Security & Control). ✓ Abu Dhabi Al Wathba & Dubai Al Aweer Central Prisons Electronic Security Systems. ✓ Palm Jumeirah (Iconic man-made Island) city wide Security Control systems. ✓ Dubai Expo 2020 Security Management System Services. ✓ Emirates ID Security Systems (80 Branch Interconnected across the country).

• Managing Burj Khalifa (tallest building in the world) Information & Communication Technology and Extra Low Voltage (ICT/ELV) systems (40 Enterprise Systems) and responsible for systems value of US $ 68 million. • Involved in Burj Khalifa ICT/ELV systems design, testing/commissioning, handover and operations. • Develop and implement plans to increase efficiency and effectiveness of Burj Khalifa ROI (Return on Investment). • Improve operation procedures and policies in support of Burj Khalifa mission statement (management reporting, information flow, business and organizational planning). • Responsible for ICT department budget/expense, planning, processes, systems and controls. • Regular meetings with Executives around fiscal planning & operation improvements. • Team Management (10 Systems Engineers & Technicians). • Supplier management (more than 30 suppliers). Key Achievements to Credit ✓ “At the Top” opening (tallest open deck in the world). ✓ Burj Khalifa Systems commissioning & ROI models.

• Managing Middle East IT Department (U.A.E, K.S.A & Bahrain) and responsible for systems value of US $ 20 million. • Develop and implement strategic plans to increase efficiency and effectiveness of IT operation within the Middle East region (Financially and Technically). • Play a significant role in long-term planning, including initiatives geared toward operational excellence. • IT Department budget management and responsible for IT projects cost to complete. • Team Management (5 employees). • Supplier management (more than 15 suppliers).

• Analysing business requirements, creating Technical Architectures, designing solutions, Coding/implementation, testing, training and maintain/troubleshoot deployed systems. • Developing Telecommunication systems & Call Centres using MS & third-party technologies like Visual Studio, VBVoice/VBFax SDK, RayaTech TeleAccess SDK v3.1...etc. • Database designing, creating and deploying using Oracle /MS SQL Server.