• Leading the testing activities for Incidents, maintenance releases, change requests for Oracle HCM. • Operations support duties of employee discounts administration with Rogers retail channels. • Creating the testing artifacts for Oracle Cloud HCM – HR management system, Oracle BI reports and dashboard creation • Mentoring and monitoring the Data related and ETL testing activities for the offshore testing team. • Daily work with HP AML for the test planning and progress reporting, defect management as well as test automation.. Daily coordination and linking tasks from Atlassian JIRA to HP ALM.

• Database management systems and application database administration. • Preparation of reports, presentations, including options, recommendations, implementation plans. • Meeting with clients to determine requirements, working with clients to define the scope of a project. • Google Cloud Analytics, AWS Power BI. • Developing processes and procedures for implementing the deliverables.

Project fcl.crs (The co-operative retailing system in western Canada). • Leading and monitoring the testing execution for each sprint (Agile) or testing phase (Waterfall). • Working with Project Manager to define the project's testing methodology and manage the test execution for small to large sized projects . • Working alongside business and development partners to deliver solutions for internal and external customer facing application using an Agile framework. • Prioritizing testing tasks, scenarios and test cases and track and report on testing activities; Maintaining the facilitator role for the testing team. • Developing and executing for various Data Integration projects: test strategy, test estimation, project test scenarios / user stories / test cases, test data strategy, defect tracking, test coverage (traceability matrix), status report / dashboard metrics, test summary completion report. • Creating and maintaining a library of comprehensive automated test regression scripts and maintaining appropriate archival of QA documentation. HP ALM project administration and setup. • Creation and maintaining complex and re-usable SQL queries for retail management systems.

Project Urban College of Boston • Provided technical mentorship and training to small team of data visualization and reports development. • Developed in-depth subject-matter-expertise in understanding key strategic data sources and data lineage within the organization and effectively leverages knowledge to derive meaningful audit data analytics results in form of dashboards and custom reports. • Worked on live data streams analysis for sourcing intranet dashboards for data visualization; scheduled reports creation and distribution from cloud-based services, mapping data sources, building data frames and data models for machine learning and predictive modeling.

Project TELUS Mobility • Managing the quality assurance and testing standard setting functions for the enterprise participated in all product related meetings with stakeholders, development and QA. • Created the SQL validation scripts for Agile based application development, guided and lead a team of 8 IT professionals for conducting assembly, functional, performance, load and stress tests on in-house developed application. Oracle PL SQL code migration to Informatica ETL, BIG data transformation for BI and Data Warehousing. Source to target data validation and parallel run data validation. • Assisting in the daily activities of the members of the SQA group. • Working with the Project Manager / Process Improvement Manager in designing and ensuring overall integrity of the testing strategy. • Ensuring the acceptable range for test results and performance is well understood, documented and achieved. Ensuring the testing documentation is appropriately coordinated with the relevant technical groups and release management. • Working closely with Project and Production Application Managers to ensure that all testing activities occur in a timely fashion and to the level of quality demanded by the governing standards and business requirements. Providing measurements on test planning and execution. Driving improvement initiatives based on gaps. • Assessing readiness and deviation of product / project performance based upon test results and product specifications. • Coordinating with the business partners on development and execution of UAT. • Defining and managing the testing processes (defect management, traceability). Driving changes and improvements to the process as needed. • Providing management oversight for test data and environment planning and test execution. • Managing individual and team workload to deliver to agreed upon project milestones.

Project US Cellular • Tier 2 point of contact for analyzing production problems and escalation with clients. • Trouble ticketing triage and solutions on clients current and backlog issues with telecommunications billing systems. • End-to-End testing of the subscriber lifecycle, network testing, Testing and supporting the subscriber migration process at the company merge. • Business Requirement Analysis, Trouble-shooting. Requirements capture, traceability, defect management.

Project: PowerStream • Maintained KPI and Progress Dashboards Defect management, participation in daily Client-Vendor defect status meetings. Participated in the stakeholders progress reviews sessions. • Created project metrics reports, providing the review of risk management and risk mitigation documents. • Maintained and reported on the records of availability / uptime, mean time to repair, mean time between failures.

Project: TTC Wheel Trans - Automatic Vehicle Location System. • Liaising between system development, vendor and desktop services. Worked with development team to develop and maintain release notes for releasing packages and detailed instructions for various environments. • Created and executed Functional and UAT test plans, documented the results, defects and issues management and effective communication with vendor. Liaising between business operations, vendor and desktop services. Creating the test strategies, test plans for functional and nonfunctional testing. • Provided tier 2 support to the users(dispatch). Analyzing issues and providing resolutions. • Actively participated in vendor-client meetings to discuss releases and vendor involvement in releasing and automating software deployments, provided input on process improvements. • Maintained system documentation to ensure it is conforming to TTC ITS standards for COTS solutions. Group Policy changes • Integration of INIT AVL with GIRO/ACCES scheduling and IVR systems. • Participated in various environment setups and provided expertise on environment specific parameters definitions.

• Maintenance and deployment of IBM Websphere/WAS/JVM/XML for billing and data retrieval service. Automated and documented steps for deployment and ensured the successful implementation. • Full support of UAT activities. Performed UAT environment assessment to establish the integration failures and consulted on resolutions. • Hands on testing of integrated solution for electricity billing. • Performance testing of the new builds of the application. Defect management and resolution. • Web services integration testing. Provided expertise in testing web services by ensuring validity of the schemas and the services integration into the system. • Implemented leading IBM methodology for a newly developed billing and reporting application.

TELUS Holborn project • Liaising with other internal groups responsible for reporting Clear understanding the Business Unit's strategic positioning within TELUS. • Development of advanced business reporting and metrics on business performance Analysis and interpretation of key performance metrics, creation of dashboard and executive reporting to support specific initiative and daily system operations. • Communicating with key business users to assess the needs and requirements Assisted in gathering and analyzing data for special Mobility Solutions projects and initiatives. • Developed performance metrics and reports to ensure our team can support the goals and objectives of the Mobility Solutions team Built an effective relationship with key stakeholders and acted as a link to other TELUS departments that impact processes and procedures. • Accountable for projects dealing with a variety of project resources across functions and levels within the organization. • Conducted data analysis, process and root cause analysis to identify recommendations to provide insight to business and performance Provided support to QA team assuring the proper application testing coverage.

• Managing team of QA professionals. • Test Data preparation, analysis and proper addressing of discovered application issues, daily progress tracking and reporting. • Daily participation on conference calls with 3-rd party vendor and local development team. • Working closely with business analyst/business application owners translating change requests and new requirements into test scenarios and cases. • Test Data preparation, analysis and proper addressing of discovered application issues, daily progress tracking and reporting. • Worked on Error Content, created and tested the tickets and defects encountered in previous releases confirming or refusing the resolution. • Worked on Corporate Stores Supply management systems/ warehouse management/backorders. • Worked on validating UPS transactions for provisioning the transition of Aliant subscribers to Bell Mobility Atlantic market. • Participated in live smoke testing for launching the project into production. • Worked closely with business analyst/business application owners translating change requests and new requirements into test scenarios and cases. • Performed Data conversion testing Developed test cases and test matrixes for function testing using Test. • Director 8.0/Quality Center 9.0 Used Clarify CRM as tracking issue logs and tickets system. • Executed QTP regression test scripts for full validation of the system. • Developed test procedures and queries for validation data created by the system during testing using SQL. • Analyzed, verify and tested business requirements and function specifications documents. • Worked with AMDOCS API's activation application. • Validated the results with CSM and SQL queries. • Used Clarify CRM as tracking issue logs and tickets system. • Quality Center for tracking the requirements coverage and requirement based defects Conducted functional.

• Defining metrics and performance goals for the application; participating in transitioning the requirements and use cases to the designers, and ensure a clear and complete understanding of the requirements; assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing; participate in quality management reviews as outlined in the Validation Task Overview, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements. • Developing and executing software testing and test planning; software development life-cycle and testing methodologies. • Document analysis, requirements workshops, business process descriptions, use cases, scenarios, event lists, business analysis, task and workflow analysis, and/or viewpoints Defining levels of quality and benchmarks.

• Provided TestDirector setup and administration and WinRunner scripts maintenance. • Performed load and stress testing using LoadRunner. • Maintained Master Test Plan and developed new cases for product enhancements. • Created system Requirements and Specifications. • Coordinated testing activities, conducted strategy planning, setup of testing environment and testing data. • Provided Application Support on all levels of pre-production and release management. • RoboHelp, SourceSafe) Coordinated the UAT efforts and administered client/server testing, pre-testing, and pre-production environments. • Modified Database structure to resolve DB issues. • Performed porting of an application payment module to external Oracle Financial DB server.