● Manage strategic relationships with banks, PSPs, and fintech partners to expand coverage and optimize service solutions. ● Lead end-to-end onboarding of financial partners, including KYC documentation, questionnaires, and required regulatory submissions. ● Act as primary liaison between internal teams, Legal, and Compliance to facilitate partner engagement and resolve queries efficiently. ● Evaluate and source new financial service providers to support company growth and operational needs. ● Negotiate and oversee agreements, ensuring alignment with corporate policies and regulatory standards.

● Managed international bank transfers, transactional reconciliation, and liquidity management, maintaining correspondent accounts and processing SWIFT messages. ● Ensured timely and diligent registration of financial transactions. ● Led investigations with correspondent banks, reducing resolution time from 15 to 7 days. ● Oversaw financial correspondence, including trade financing letters. ● Maintained relations with key stakeholders: led meetings and negotiations with local and international partner banks, collaborating with Compliance Control and exchanging RMA keys. ● Provided comprehensive financial reporting to management and the National Bank of Kazakhstan. ● Provided consulting and expert services to Kaspi Bank branches. ● Successfully led the project of adapting a new banking platform to the SWIFT payment system. ● Consistently delivered timely and flawless year-end closings with the National Bank of Kazakhstan and international partner banks over 10 years. ● Performed English-Kazakh-Russian translation of official documents to facilitate client and bank transfers.

● Managed incoming and outgoing SWIFT messages (Nostro accounts) and generated MT950 statements for Loro accounts. ● Created and sent treasury messages (category 3) and completed custody deals (category 5). ● Oversaw financial correspondence, including trade financing letters. ● Managed liquidity and transactional reconciliation. ● Contributed to the introduction of new 20-character accounts to the bank payment system. ● Developed a methodology for various types of investigations in the SWIFT system. ● Designed and introduced a new format for bank custody deals. ● Implemented a tracking system for monitoring bank rating and balance remainders.

● Prospected new clients and maintained relationships: provided consulting services regarding bank programs, assessed client profiles, and guided them through all stages of loan processing. ● Coached and onboarded junior specialists. ● Promoted to the role of SWIFT Specialist for outstanding performance.