Ержан Копбаев
Портфолио
Tengizchevroil
● Windows servers, W2K19, W2K22 (Core, GUI version). Server Operations: ● Build/Re-build/Decommission process. ● Systems monitoring (SolarWinds). ● Server Operations & Maintenance. Assets Management: ● Assets Commissioning/Decommissioning process. ● Assets Delivery process expediting and maintenance. ● Assets Lifecycle Management process (HW/OS refreshment). ● Assets tracking (PO documentation). ● Disposal process. NOD forms. ● Inventory (WAM Master Servers List, Windows Server reports). ● Purchases planning. ● IT Stock Inventory control. ● Warranty support. Broken spare parts replacement process. Compliance monitoring: ● AD compliance. ● Anti-Virus compliance. ● IIS compliance. ● Windows Server compliance. IT DMZ/Non-GIL Environment Support: ● DMZ projects. ● DMZ processes and procedures. ● Build/Re-build/Decommission process. ● Domain Controller services (AD/DNS/DHCP). ● Privileged and Service accounts management. ● Change Auditor management. ● Network rules/Firewall rules review. ● WSUS management. ● SCCM management. ● SolarWinds management for DMZ and isolated servers. ● Antivirus service, Backup, Mail relay. ● DMZ hardware support. ● HX management/Firmware upgrade/ESXi patching. Domain Controller services (AD/DNS/DHCP): ● AD objects (Privileged and Service accounts) management. ● DHCP management. ● DNS management. Cloud Administration: ● Microsoft Azure administration. ● DevOps support. ● ServiceNow Cloud service provissioning. ● Build/Re-build/Decommission Cloud VM's via pipelines. ● Inventory of Cloud VM's. ● Forecast Cloud resources. ● SCCM, SolarWinds, FTP, F5. ● Experience with Cloud technologies. Antivirus service: ● Installation/Removal. ● Investigation & Troubleshooting. ● Virus signature updates.
Kaztranscom-KZ
● Technical support for users. Routine maintenance and control of network. ● Repair and routine maintenance of office equipment. ● Filling and refreshing of cartridges. ● Inventory and conveyancing of IT items. ● VC Support.
Kazakh telecom
● Connection and technical support of ADSL, VPN, HDSL services and IP telephony. ● On-line Support. ● Report for Management.