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Регистрация: 15.04.2022

Valeriia Lazarevich

Специализация: Customer Support Manager

Портфолио

Brain.ltd

-Programmatic Influencer Marketing sales. -Meetings with potential clients & presentations.

SDVentures

-Conduct an effective and timely review of client inquiries. -Conduct the service provision in accordance with the company’s internal policies. -Conduct a timely escalation of critical situations on any issues of a technical nature, that can lead to a loss of a client and /or damage the Company's reputation. -Assistance with statistics and provision of data upon request.

FLEX

Working with the govermental sturctures, organizing the office ongoing process, contacting with contractors, staying in touch 24/7.

Скиллы

bitrix24
calendly
clickup
google keep
jira
moto
MS Access
MS Excel
Notion
otter
salesforce
slack
talkdesk
todoer
UI
UI
zoom

Опыт работы

Creative Solution Consultant
с 10.2021 - По настоящий момент |Brain.ltd Singapore
.
-Programmatic Influencer Marketing sales. -Meetings with potential clients & presentations.
Customer Support Manager
02.2021 - 02.2022 |SDVentures Malta
.
Conduct an effective and timely review of client inquiries. Conduct the service provision in accordance with the company’s internal policies. Conduct a timely escalation of critical situations on any issues of a technical nature, that can lead to a loss of a client and /or damage the Company's reputation. Assistance with statistics and provision of data upon request.
English Teacher
11.2019 - 02.2021 |English schools China
.
Working in private English schools and kindergartens in China, Moscow and Sochi
Personal assistant
04.2019 - 11.2019 |FLEX Moscow
.
working with the govermental sturctures, organizing the office ongoing process, contacting with contractors, staying in touch 24/7.
Account Manager
08.2018 - 11.2019 |ADV
ADV Group - the partner of international holdings of IPG and Havas - “Digital Education XXI century” - 200 people - “Development Agenda of Megacities” - 350 people, Sberbank - Microsoft conference in Skolkovo - 500 people Budget formation; identifying customer needs
Travel and lifestyle concierge
02.2017 - 12.2017 |American Express americanexpress.ru
.
Concierge services: booking, managing, buying stuff

Образование

Political Science (English), Political management (Магистр)
с 2017
Saint Petersburg State University
Interantional Relations, Political scientist
с 2015
Moscow State Linguistic University

Языки

АнглийскийПродвинутыйНидерландскийВыше среднегоРусскийРодной