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Регистрация: 14.03.2022

Olga Meshcheriakova

IT
senior
Специализация: Scrum Master

Портфолио

LG Electronics

• The purchase of necessary supplies for the company, office supplies,furniture supplies etc. • Coordination of the cleaners, driver, courier, clerks. • The organization of repair works in the office. • Organization of cleaning offices. • Assistance in the organization of the move (workplace organization, etc.). • Order of business cards. • Corporate communications (issuing SIM cards, roaming connection on-demand, etc.). • Assistance in the preparation of corporate and client events (training negotiating, organizing catering, decorating rooms, etc.). • Selection and purchase of client gifts, souvenirs, flowers, etc., their reception,storage and delivery from the warehouse. • Control payments. • Processing supplier invoices (corporate communications, food, office supplies, etc.). • Maintenance of the electronic seating plan employees. • Consideration of the applications of employees in order to increase the comfort of the workspace. • Issues with the management company business center on corporate parking spaces and gaps in the building. • Maintaining the current roster of parking spaces (parking implementation of accounting and control of unauthorized use). • Coordination of car fleet. • Manage office G&A budget, ensure accurate and timely reporting.

CBRE

• Team management of up to 17 administrative employees. • Evaluated suppliers and concluded more than 45 contracts on more favorable terms. • Reduced the cost of the annual contract of health insurance by 22%(increasing the volume of services). • Build and manage an administrative services support team to provide administrative and facility support to Business (including remote staff). • Promote a Quality Culture through collaborative influence. • Act as a cross-functional business partner for major procurement decisions/negotiations, analyzing cost-benefit information, drafting, reviewing,negotiating and executing purchasing contracts that are advantageous for the organization. • Create, improve and manage administrative office systems and processes to increase efficiency. • Create and maintain centralized organization-wide system to optimize contract, records and file management. • Prepare and manage the annual departmental budget. • Managed car leasing (business and executive class) contracts. • Warehouse management and inventory. • Developed and implemented internal regulatory documents: - guidelines for administrative employers; - administration policy; - travel regulations;business orders. • Prepare and manage the annual departmental budget. • Manage Human Resources services: - voluntary Health Insurance; - visa invitations support; - the migration registration of foreigners.

uTest

Professional skills development: • Studying fundamental knowledge in the field of Software Testing. • QA training. • Learning the basics of SQL. • Learning the basics of Python. • Computer graphics (Ai, Ps, CorelDRAW ). QA practices: • Requirements analysis. • Writing test-cases. • Manual testing & bug reports filling. • TestLink, Jira, Mantis, Excel.

Скиллы

Adobe Illustrator
Atlassian Confluence
Atlassian JIRA
CRM BPM Soft
CRMO
CRM Salesforce
ERP 1C
ERP SAP
FortiClient
HP ALM
InDesign
ISO 9001
Java
Keeper
MantisBT
Monosnap
MS Office
MS SQL
Photoshop
Python
Scrum Master
Slack
Testlink
Trello

Опыт работы

Agile Project Manager
с 05.2020 - По настоящий момент |GBC Team, Reseller and Platinum Salesforce Consulting Partner
Agile, Scrum
• Servant Leadership of 3 Dev Teams and 4 Project's teams support. • Responsible for the overall direction, coordination, implementation,execution, control and completion of specific projects. • Client focused with an ability to maintain relationships and resolve clientconflicts ensuring consistency with company strategy, commitments and goals. • Provide project status, anticipate challenges, communicate dependencies,issues, and risks. • Collaborate with business and technical teams to provide consistent andcollaborative project delivery. • Track and communicate Agile metrics: team velocity, capacity and sprintprogress to all affected teams and management. • Continually assess the Scrum maturity of the team and organization andcoach the team to higher levels of maturity at a pace that is sustainable. • Complete lessons learned sessions after each delivered project with a focuson continuous service improvement. • Organize and facilitate backlog refinement, sprint planning, daily scrummeetings, sprint review, retrospective. • Guide the teams to help understand how to estimate features andcapabilities, supporting realistic commitments. • Facilitate discussions and conflict resolution in order to improve teamproductivity while always promoting continuous improvement. • Ensure that the development team has been fully allocated and accounted forduring the planning process. • Mentor and educate the Scrum teams about practicing the core agile principles and software engineering best practices.
Scrum Master
12.2019 - 05.2020 |GBC Team, Reseller and Platinum Salesforce Consulting
Salesforce, Atlassian Jira, Confluence, Microsoft, Google, Miro, Agile
• Supported 3 Dev Teams using a servant leadership style, and led by example approach. • Launched Scrum ceremonies from scratch : backlog refinement, sprint planning, daily scrums, sprint review, and sprint retrospectives. • Implemented Scrum metrics. • Measuring Deliverables: Sprint Goal Success, Escaped Defects and Defect Density, Team Velocity, Sprint Burndown. • Monitoring the Scrum Team: Daily Scrum and Sprint Retrospective, TeamSatisfaction, Team Member Turnover. • Metrics to Report to Stakeholders: Sprint and release burndown, Sprint velocity, Scope change, Team capacity, Escaped defects. • Build an environment of trust and safety in the Dev Team where people feel comfortable giving their perspective or providing feedback, where problems can effectively be raised and solved. • Build trust and transparent liaison with clients (20+ Stakeholders) on an ongoing basis, to maintain and develop the business relationship, ensuresatisfaction with services provided, and identify opportunities for further growth. • Ensure teams successful delivery of work committed to in a sprint and holdsthe team accountable for follow through. • Drove cross-functional coordination and scheduling with other teams and ensure teams follow appropriate engagement processes. • Identify and remove impediments and make issues and problems visible and escalate as necessary. • Identify and communicate potential risks to the completion of a sprint. • Facilitated getting the work done, while developing a deep understanding of our business and products. • Guided Dev teams on how to implement and use Agile frameworks and best practices. • Coached the team on becoming self-organized and getting maximum benefit from Agile. • Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog.
QA Engineer
03.2019 - 12.2019 |CT Consulting - Salesforce Reseller
Salesforce, Atlassian Jira, Confluence, TestRail, HP ALM, Trello, Slack, Monosnap, Driftvideo, Forticlient, Browsec , Grammarly, Keeper, AdBlock, 1C
• Delivering high quality and reliable software that meets customer experiencewhile achieving compliance with business and technical requirements andstandards. • Implemented test-cases practice in my Dev Team daily works.• Implemented bug description that reduced the team time for its reproducing. • Implemented video bug’s report system, that could help Developers to fixthem easier and faster. • I Involved in daily calls with our project support team (Indian team) and led allnew features discussions that reduced the presence of QA Lead and Dev Leadon these calls up to 1 hour per day. • I Built trusting relationships with three development teams working on thesame project. • This increased the transparency of development and I was ableto see the bigger picture than just within my team, to predict dependencies. • Designed & developed test scenarios that accurately gauge product quality. • Designed and developed detailed test cases for regression test automationreduced up to 40% of regression testing time. • Salesforce configuration. • Operated as a resource to less experienced Quality Assurance Engineers,provided an open learning environment for cross-team knowledge sharing. • Shared technical knowledge in both one-on-one and group settings. • Project’sOnboarding up to 10 new team members.
QA / BA
06.2018 - 03.2019 |uTest
QA, SQL, Python, TestLink, Jira, Mantis, Excel
Professional skills development: • Studying fundamental knowledge in the field of Software Testing. • QA training. • Learning the basics of SQL. • Learning the basics of Python. • Computer graphics (Ai, Ps, CorelDRAW ). QA practices: • Requirements analysis. • Writing test-cases. • Manual testing & bug reports filling. • TestLink, Jira, Mantis, Excel.
Head Of Administrative Department
05.2017 - 05.2018 |CBRE
.
• Team management of up to 17 administrative employees. • Evaluated suppliers and concluded more than 45 contracts on more favorable terms. • Reduced the cost of the annual contract of health insurance by 22%(increasing the volume of services). • Build and manage an administrative services support team to provide administrative and facility support to Business (including remote staff). • Promote a Quality Culture through collaborative influence. • Act as a cross-functional business partner for major procurement decisions/negotiations, analyzing cost-benefit information, drafting, reviewing,negotiating and executing purchasing contracts that are advantageous for the organization. • Create, improve and manage administrative office systems and processes to increase efficiency. • Create and maintain centralized organization-wide system to optimize contract, records and file management. • Prepare and manage the annual departmental budget. • Managed car leasing (business and executive class) contracts. • Warehouse management and inventory. • Developed and implemented internal regulatory documents: - guidelines for administrative employers; - administration policy; - travel regulations;business orders. • Prepare and manage the annual departmental budget. • Manage Human Resources services: - voluntary Health Insurance; - visa invitations support; - the migration registration of foreigners.
Senior Administrative Manager
12.2014 - 05.2016 |LG Electronics
.
• The purchase of necessary supplies for the company, office supplies,furniture supplies etc. • Coordination of the cleaners, driver, courier, clerks. • The organization of repair works in the office. • Organization of cleaning offices. • Assistance in the organization of the move (workplace organization, etc.). • Order of business cards. • Corporate communications (issuing SIM cards, roaming connection on-demand, etc.). • Assistance in the preparation of corporate and client events (training negotiating, organizing catering, decorating rooms, etc.). • Selection and purchase of client gifts, souvenirs, flowers, etc., their reception,storage and delivery from the warehouse. • Control payments. • Processing supplier invoices (corporate communications, food, office supplies, etc.). • Maintenance of the electronic seating plan employees. • Consideration of the applications of employees in order to increase the comfort of the workspace. • Issues with the management company business center on corporate parking spaces and gaps in the building. • Maintaining the current roster of parking spaces (parking implementation of accounting and control of unauthorized use). • Coordination of car fleet. • Manage office G&A budget, ensure accurate and timely reporting.
Head of Administrative Group/ Quality management representative
01.2012 - 09.2014 |CIFAL
QMS, Quality
• Responsibility for all aspects of the implementation and management of the company wide Quality. • Management System in accordance with ISO 9001. • Leading the company QMS migration to the new ISO 9001-2012 Standards. • Must ensure implementation and effectiveness of Internal Quality Audit System. • Fill the role of ISO Management Representative. • Track and maintain data analysis of key metrics and performance data as it relates to quality strategy and results. • Ability to interpret industry standards and customer specifications. • Drive for continuous improvements and stretch quality targets throughout the organization. • Succes full management of internal and external ISO audits. • Make recommendation on field issues and provide daily project progress assessments. • Develops and analyzes statistical data.• Formulates and maintains quality control objectives. • May investigate and adjust customer complaints regarding quality. • Serve as the management representative of the company’s quality systems with direct engagement in all company processes, process improvements, and quality issues or quality related concerns. • Promote quality excellence and performance improvement throughout the company. • Develop, implement, communicate and maintain a site-wide quality planta position the company’s quality systems and policies in alignment and compliance with national and international quality standards. • Train organization on ISO 9001 documented procedures. • Administrative support. • HR management.
Administrative Manager
10.2009 - 01.2012 |Yves Rocher
SQA, Joy, Tecton, Jira
• Administrative support of Business Unite Stanhome/Kiotis. • Negotiations with partners, tendering, negotiation and contracting, organizing events: conventions, seminars, trips (up to 350 people). • Organization and support of the Service Centers. • Website translation from French to Russian. • Updating information of active sections of the site. • Writing and proofreading (copywriting and rewriting). • Adaptation of materials for use on the Internet. • Work closely with the development, SQA, and the support team to ensure ahigh-quality product. • Manual testing Stanhome brand's website. • Used bug tracking: Joy/Tecton, Jira. • Analyzed business requirements, design documents to detail test cases and test plans. • Executed functional test cases. • Conducted manual and tests on major version releases, service packs and patches. • Identified and logs defects and relates to test cases. • Coordinated multi-user testing scenarios and ad-hoc software testing to elicit defects. • Delivered high quality and reliable software that meets customer experience while achieving compliance to business and technical requirements and standards.

Образование

Компьютерные науки
2019
Московский Государственный Технический Университет им. Н.Э.Баумана
Computer Science
2018
Moscow Department of Education
Internal Auditor
2012 - 2015
ISO implementation Agency
Public Administration
2006 - 2010
Peoples’ Friendship University of Russia

Языки

РусскийРоднойФранцузскийСвободно владеюАнглийскийПродвинутый