● Offering Level 1 and Level 2 technical support across multiple platforms (desktop, mobile, remote tools). ● Diagnosing network connectivity issues and assisting users with VPN setup and troubleshooting. ● Providing support for printer and scanner installations, driver updates and troubleshooting hardware connectivity issues. ● Resolving Microsoft Outlook configuration issues, email delivery problems and account synchronization errors for end-users. ● Providing support for Skype for Business and Microsoft Teams, Cisco Jabber assisting users with login problems, call quality issues and account setups. ● Handling end-to-end software deployment, including installation, configuration, updates and troubleshooting for standard.

● Providing technical support to branch, regional and head office users regarding computers, printers, notebooks, scanners and mobile devices, Windows Support VPN and network troubleshooting. ● To follow technological developments and integrate them into the company, Intervening when problems occur with server, network, backup systems.

● Need for materials required for product formation calculating quantities, placing orders. ● Auditing stock and supply processes. ● Keeping the necessary reports and analysis, raw material controlling their consumption. ● Taking an active role in the production field.