Tek Experts

As a level 2 (L2) engineer in Tek Experts my work descriptionI revolves around helping customers to solve high level cases that involves. ● Identity and Access Management (IAM). ● Roles and Assignments. ● Accounts Managements. ● Role Based Access Managements. ● Multi-factor Authentication (MFA). ● Privileged Identity Managements (PIM). ● Conditional Access Policy. ● Azure Data Protection. ● Synchronization and Azure AD Connect.

Cloud Colony INC.

As a cloud support engineer for Cloud Colony Inc. I’m saddled with the responsibility of providing and maintaining quality and prompt services to the organization on Microsoft Azure and Office 365 cloud related. Serve as a vital resource for the contact center in overseeing daily support operations and troubleshooting when problems arise. Part of the team spearheading the procedure for business continuity by being involved in giving training to new employees and providing remote technical assistance and advice to other support engineers. ● Deploy, configure and maintain computation on Azure cloud. ● Design and deploy Azure Backup and other Confidential backup solutions for Azure. ● Responsible for implementing, monitoring and maintaining Microsoft Azure solutions. ● Implement Security And Protecting Identities. ● Ensuring the availability, performance, scalability and security of production systems. ● Monitoring Resources And Log Analytics. ● Maintained system documentation logs and assisting in troubleshooting and diagnosis of system problems. ● Build of new environments for development and test in Azure. ● Managing employee access to Azure resources. ● Managing storage, networks and security. ● Deployment and Configuring VM for Optimum Cost, Performance, and Security.

Mobile Tech. INC

● Managing and monitoring Office 365 services and desktop support. ● Formulates and creates Office 365 SharePoint sites for domain users and external client access. ● Administering and support Office 365 Azure and Exchange policies. ● Maintaining a highly secure system through proper configuration and system access monitoring. ● Assisting with the migration of data into the Office 365 cloud platform and Office 365 SharePoint. ● Troubleshoot and resolve issues with user access to cloud services. ● Monitor and communicate to stakeholders the performance of the services. ● Deliver a consistent process for incident and problem escalation along with resolution. ● Assist with the creation of policies around the proper use of Office 365 services and support. ● Administering and support Office 365 and MS Exchange policies. ● Administering and support system backup and disaster recovery processes.