Incident Manager

Оплата: По договоренности
Постоянная работа

Looking for an Incident Manager to work on a trading product.


  • Experience with databases (Postgres as a plus);
  • AWS hands-on experience;
  • Monitoring/observability tools and practices;
  • Knowledge of computer networks;
  • Knowledge of IT security principles;
  • Linux (and/or FreeBSD) OS knowledge;
  • Good analytical\troubleshooting skills;
  • Level of English knowledge - Upper Intermediate (written and verbal);
  • Understanding Agile practices;

Will be a plus:

  • Experience in high-loaded applications implementation;
  • Software developer experience with any programming language;
  • Data engineering experience;
  • Knowledge of modern software architecture patterns (SOA, microservices in cloud-native environments);
  • SRE best practices;
  • Experience with DevOps approaches, tools;
  • Experience working with JIRA.


  • Investigating the source of disruptions in an IT lifecycle;
  • Making corrective measures to normalize problems in services and operations;
  • Taking necessary actions to reduce incident repetition;
  • Closing an issue after implementing root cause analysis;
  • Incident communication, alerts and notifications, collaboration in a problem resolution;
  • Task management (data collection, association, description), lifecycle management;
  • Automate reporting, implement dashboards, scorecards, KPIs.

Relocation to Montenegro (Podgorica).