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Портфолио

Kaspersky Lab

● Customer support system (CSS) development. ● Contract management for CSS. ● Platform migration. ● Integrations with client portal and license database.

Jet Infosystems

● Configuration item database and asset management development (CMDB). ● System integrations and functional enhancement. ● Customer: MTS.

Management Solutions

● Customer support system and self-service portal development (Service / Help Desk, CMDB). ● System integrations and functional enhancement. ● Customers: Home Credit Bank, Bank Zenit, X5 Retail Group, Kraft Foods Inc.

Скиллы

BMC Software
C
C++
Flexera
IBM DB2
Java
Kinetic Data
Linux
MS SQL Server
Oracle
ServiceNow
SimpleOne
Windows

Опыт работы

ServiceNow Developer (SimpleOne)
с 08.2022 - По настоящий момент |Rondem
SimpleOne
● Business process automation by SimpleOne.
BMC Remedy Expert
2016 - 2019 |Kaspersky Lab
BMC Software, MS SQL Server, Windows
● Customer support system (CSS) development. ● Contract management for CSS. ● Platform migration. ● Integrations with client portal and license database.
Senior Software Engineer/Architect & BMC Remedy Expert/Consultant
2012 - 2021 |MFM Integration
C/C++, Java, BMC Software, ServiceNow, SimpleOne, Kinetic Data, Flexera, MS SQL Server, Oracle, IBM DB2
● Client support system and self-service portal development (Service/Help Desk, CMDB). ● Client automation. ● System integrations and functional enhancement. ● Customers: Aeroflot, Home Credit Bank, X5 Retail Group, Tander, Raiffeisen Bank, CBR, RTRS, Lukoil.
Senior Software Engineer & BMC Remedy Expert/Consultant
2010 - 2012 |Management Solutions
C/C++, BMC Software, MS SQL Server, Oracle, Windows, Linux
● Customer support system and self-service portal development (Service / Help Desk, CMDB). ● System integrations and functional enhancement. ● Customers: Home Credit Bank, Bank Zenit, X5 Retail Group, Kraft Foods Inc.
Senior Software Engineer
2007 - 2010 |Jet Infosystems
C/C++, BMC Software, Oracle, Sun Solaris
● Configuration item database and asset management development (CMDB). ● System integrations and functional enhancement. ● Customer: MTS.
Software Engineer
2006 - 2007 |Asteros Consulting
C/C++ API, BMC Software, MS SQL Server, Oracle
● Country distributed client and/or customer support system development. ● Instance synchronization. ● System integrations and functional enhancement by plugin development using C/C++ API. ● Customers: VimpelCom (Beeline), LenTransGaz, NCCP, MSZ.
Programmer
2003 - 2004 |IDGC of Centre
FoxPro, MS Access, MS SQL Server, DOS/Windows
● Custom electricity-billing software maintenance and development. ● Worked being a final year student. ● Pre-graduation practice.

Образование

M.S., Computer-Aided Design (Магистр)
2000 - 2005
Tambov State Technical University

Языки

АнглийскийВыше среднего