Amida Technology Solutions

• Interface UI design for the Veterans Affairs benefits system, Re-designing the Veterans Benefits Management System for their manual process of document review and disability evaluation, significantly reducing claim processing time. • Create and maintain a design system to ensure brand consistency and efficiency ensure consistency across products and help cross-functional teams collaborate. • Collaborate with UX researchers, project managers, developers, and data scientists to develop the new functionality. • Conduct A/B tests, user interviews, and usability tests to identify the goals and pain points of users. • Interface redesign for the Veterans Affairs benefits system.

PayPal

• Design and prototype PayPal Credit responsive banners, with the goal of driving more customers to check out with their PayPal wallet. • Worked closely with the UI team designing system elements, prototypes, and mock-ups for the PayPal wallet to enhance customer experience, and produce high-quality visuals, from concept to execution. • Established style guides, standards, and design systems, Participated in several digital campaigns where I designed, prototyped, and deployed PayPal responsive banners with developers to enhance customers' experience and engagement with PayPal credit checkout. • Redesigned PayPal credit's pitch deck and created mobile and web mock-ups that were used to help potential merchants to implement PayPal Credit technology in their user experience.