Technical Support Specialist (Dispatch)
A company that provides high quality software solutions and services that drive business efficiency and effectiveness is looking for a Technical Support Specialist (Dispatch).
• Provide first level support for a variety of hardware, software, SaaS and mobile solutions.
• Own the customer problem until resolution by keeping the customer informed in a timely manner.
• Proactively anticipate customer needs or problems by listening to all details.
• Continually strengthen and improve your customer service skills.
• Continuously make improvements and updates to company knowledge base articles.
• Technical education in Computer Information Systems, computer Science, or related.
Dutch / French speaking.
German is a plus.
Location: France (Cergy), Netherlands (Rotterdam).