Senior Product Manager - Healthcare SaaS Process Automation
As a Product Manager focused on internal process automation, you'll operate at the nexus of technology and business operations to streamline billing workflows and enhance operational efficiency. This multifaceted role amalgamates strategic thinking with tactical execution to drive quantifiable improvements in our dental practice management platform... Could you be the catalyst for our next breakthrough in healthcare technology?
The dental industry - often overlooked in technological innovation - is ripe for disruption! Your expertise will be instrumental in reimagining how practices manage their revenue cycles, ultimately leading to improved patient care through optimized operations.
Key Responsibilities
- Lead the development and execution of product strategies aimed at decreasing cost-per-service through intelligent process automation.
- Collaborate closely with the billing team to identify inefficiencies and implement automated solutions that optimize revenue management.
- Partner with engineering leadership to prioritize development initiatives and ensure timely delivery of high-impact features.
- Define clear product requirements through comprehensive user research and stakeholder interviews.
- Create and maintain detailed product roadmaps that align with company objectives and market demands.
- Establish robust metrics and KPIs to measure the success of automation initiatives and drive continuous improvement.
- Facilitate effective communication between cross-functional teams, including engineering, design, sales, and executive leadership.
- Conduct thorough market research to identify emerging trends in healthcare SaaS and process automation.
- Develop user stories and acceptance criteria that clearly communicate product requirements to the development team.
- Lead sprint planning, backlog grooming, and product review sessions using agile methodologies.
- Present regular progress updates to senior management, highlighting ROI and operational improvements.
- Identify opportunities for innovation in dental practice revenue management and billing processes.
Required Skills
- Minimum 3+ years of experience as a Product Manager, Project Manager, or Business Analyst in SaaS environments.
- Demonstrated expertise in driving internal process automation projects with measurable outcomes.
- Strong understanding of healthcare billing processes and revenue cycle management, particularly in dental practices.
- Experience working collaboratively with engineering teams throughout the product development lifecycle.
- Proficiency in agile project management methodologies and tools (Jira, Confluence, etc.).
- Excellent analytical skills with the ability to translate complex business requirements into clear product specifications.
- Strong data-driven decision-making capabilities with experience in defining and tracking product metrics.
- Outstanding communication and presentation skills, with the ability to influence stakeholders at all levels.
- Bachelor's degree in Computer Science, Business Administration, or related field.