An international powerhouse in the online trading industry with over 25 years of financial markets expertise is looking for a Service Administrator to join the team in Montenegro. In this role, you should have excellent problem-solving skills, proficiency in administrating OS Windows, Apple Mac and iOS expertise.

Requirements

- Excellent knowledge of PC/laptop components, experience of assembling PC/laptop;

- Running hardware and office equipment diagnostics, maintenance and troubleshooting;

- Proficient administrator OS Windows;

- Office’ IT Infrastructure maintenance;

- Wireless network installation and maintenance;

- Experience in installation and maintenance SCS (structured cable system);

- Experience in coordinating with hardware vendors and service providers;

- Excellent interpersonal and communication skills

- Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources

- Demonstrated customer focus

- Builds strong customer relationships and creates processes with customer viewpoint

- Strong analytical skills – strong problem solving skills, communicates in a clear manner and · effectively evaluates information / data to make decisions

- Anticipates obstacles and develops plans to resolve

- Broad understanding of IT Infrastructure and support processes

- Apple Mac and iOS expertise

- Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities

- Change oriented – actively generates process improvements

- Supports and drives change, and confronts difficult circumstances in creative ways

Computer and special software skills:

- IT experience from 3 years old 

- Professional IT area education or relevant experience

- Windows family user and administrator knowledge/experience

- Citrix service

- TCP/IP knowledge and work experience

- PC Desktop/Laptop hardware knowledge at professional level

- Basic knowledge of monitoring systems and strategies

- Basic knowledge of recovery systems and strategies

- Knowledge with SQL queries for databases

- Basic knowledge in ITSM / ITIL. Atlassian products knowledge is a plus

- Customer focusing. Politeness, loyalty in any aspect

- Resistance to stress, ability to work under pressure

- Familiarity Database (MySQL, PostgreSQL, MS SQL) is a plus

- Familiarity writing scripts (at least one: PHP, JS, Bash, Visual Basic) is a plus

- Basic knowledge of GSuite

English language knowledge working level both oral and written (intermediate level minimum). TOEFL or IELTS certificates are a plus.

Responsibilities:

- Preparing and support workplaces in the offices and remote

- Participation in projects for repair offices and open new ones

- Fixing incidents with OLA (operating level agreement) conditions otherwise escalate it to the next level support

- Users support for any IT problem via any communication method (face-to-face, skype, phone, voIP, im, mail, Service Desk system) with high loyalty to the VIP consumers

- Maintain documentation (knowledge database) among entire support team, keep it up to date, create Standard Operating Procedures

- Collaboration with service providers

- Report on progress in Service Desk system

- Software support: installation, recovery, consultancy

- Deliver local IT support & proximity services (incident & Service Requests)

- Resolve backlog for incidents & SRs, report progress to end users and track root cause analysis

- Installation, configuration, operation, and maintenance of systems hardware and related infrastructure (amount of PCs – 400 +)/ troubleshooting (Windows 10 - 11, Chrome OS and MacOS)

- Preparing and support Citrix workplaces

- Carry out maintenance work of hardware and ensure that system hardware, operating systems work properly

- Keep hardware equipment inventory list up to date in database CMDB

- Hardware and software upgrade when necessary

- System’s and application software troubleshooting when necessary

- Video conferencing support - ZOOM, Google Meet, etc.

- Work closely with hardware vendors and service providers (quality assurance of services provided)

- Writing User manuals for internal employees

- LAN and VoIP support

- Maintain and support existing servers

- Participation in various IT projects

- Work from office in the Podgorica

- Other senior management orders\assignments

An international company with over 25 years of financial markets expertise is looking for a Technical Support Associate to join the team in Montenegro.

In this role, you should have excellent problem-solving skills and excellent interpersonal and communication skills. You're the total match if you are a strong team player and able to collaborate well with others to solve problems and actively incorporate input from various sources and have demonstrated customer focus.

Requirements

• Customer focusing. Politeness, loyalty in any aspect.
• Ability to build strong customer relationships and creates processes with customer viewpoint.
• Strong analytical skills.
• Able to communicate in a clear manner.
• Effectively evaluate information / data to make decisions.
• Anticipates obstacles and develops plans to resolve.
• Broad understanding of IT Infrastructure and support processes.
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities.
• Change oriented – actively generate process improvements.
• Supports and drive change, and confront difficult circumstances in creative ways.
• Professional IT area education or relevant experience.
• Windows family user and administrator knowledge or experience.
• Basic knowledge of networking.
• PC Desktop and Laptop hardware knowledge at professional level.
• Basic knowledge of monitoring systems and strategies.
• Basic knowledge of recovery systems and strategies.
• Basic knowledge in ITSM and ITIL. Atlassian products knowledge is a plus.
• Nice to have work experience in programming.
• Familiarity writing scripts (at least one: Python, JavaScript, Bash).
• Familiarity with Dynatrace, Zabbix, Git, Jira, would be a good benefit.
• Bachelor’s degree in Information Systems, Information Technology, Computer Science or Engineering from an accredited university or college.
• English language knowledge working level both oral and written (intermediate level minimum).

Для работы на крупном банковском проекте требуется Системный администратор.

Необходимый уровень специалиста - Senior.

Требования:

• Обеспечение непрерывного и качественного функционирования гетерогенной IT-инфраструктуры с высоким уровнем виртуализации серверов 24x7;
• Выполнение регламентных работ, работы по согласованным методикам;
• Работа с заявками пользователей;
• Мониторинг ключевых показателей серверов;
• Составление технической документации (статьи в базу знаний, инструкция, регламенты, процедуры);

Наши ожидания:

• Знание и опыт администрирования инфраструктуры Citrix Virtual Apps & Desktops - установка, настройка, обслуживание, решение обращений пользователей
• Управление инфраструктурой Citrix Virtual Apps & Desktops
• Восстановление работоспособности Citrix Virtual Apps & Desktops в нештатных ситуациях
• Управление инфраструктурой VDI и доставкой приложений
• Опыт работы с Citrix ADC (Netscaler) - решение, диагностика, обновление
• Отличное знание семейства серверных ОС Windows 2012, 2016, 2019
• Администрирование серверов Microsoft Windows: AD DS, GPO, DNS, DHCP, DFS, IIS, KMS, WSUS
• Отличное знание базовых команд PowerShell
• Опыт работы на аналогичной позиции от 3-х лет
• Опыт работы с VMware 6.5; 7
• Понимание принципов работы сетей TCP/IP
• Как плюс: опыт работы с Kaspersky Security Center

We are a leading back-office solution provider for Fintech companies that specialises in brokerage-related solutions. We have been operational for over ten years and are continually innovating on a wide range of products and services that serve the financial industry. 

We are looking for an experienced DevOps Engineer to automate builds, regression testing, monitoring, and pushing releases across multiple environments. You will be working as part of a highly talented team of IT and business specialists. The team’s top priority is to deliver new features and improve existing services.

You like:

• A Challenge;
• A stable environment to nurture your passion for technology;
• A chance to grow as a specialist;
• To work in an agile, fast-paced environment;
• To deliver quality work on time and focus on business value;
• Meaningful work with a profound impact on the company and the industry.

About you:

• Passionate about DevOps, Software Engineering, and Continuous Delivery;
• Hands-on experience in administration of Linux and Windows-based infrastructure;
• Experience in Cloud infrastructure such as AWS, Azure, GCP;
• Good knowledge of Configuration Management and Deployment tools like Puppet, Ansible, Chef, Terraform, etc.;
• Experience in developing Continuous Integration / Continuous Delivery pipelines (CI/CD);
• Experience in writing Documentation;
• Have an automation/config management mindset.

As an advantage:

• Proficient in scripting;
• Hands-on experience with Terraform;
• Knowledge of Kubernetes;
• Up-to-date knowledge of best practices regarding system security measures;
• Excellent troubleshooting.

Responsibilities:

• Creation and enhancement of Continuous Integration automation across multiple platforms using Jenkins or Bamboo;
• Creation and Enhancement of Continuous Deployment automation built on Docker and Kubernetes;
• Maintaining and migrating legacy services from on-premise to cloud infrastructure;
• Defining and setting development, testing, release, update, and support processes for DevOps operation;
• Monitoring and adjustment of processes during the entire software development lifecycle.

We offer:

• Work in an international company;
• Comprehensive health insurance, social guarantees;
• Paid sports activities;
• Fruits, cookies and great coffee;
• Sponsored educational package;
• Modern office environment in the centre of Riga;
• Friendly team and career grown opportunities;
• Fully subsidised parking near the office after the probation period;
• Remote work during the COVID-19 pandemic.

Looking for a SysOps Engineer to work on a trading product.

Requirements:

• 3+ years experience of designing, analyzing, troubleshooting, supporting and resolving issues in a Windows Server 2008 - 2019 environment;
• 2+ years experience with VMware ESXi or other hypervisors;
• C1 level of English language (IELTS/TOEFL certification is a plus);
• Extensive experience in Windows Server and MS AD administration;
• Basic knowledge of databases: MS SQL/PostgreSQL/MySQL;
• Good understanding of authorization protocols;
• Good understanding of PKI in MS systems;
• Familiarity with Zabbix or Prometheus;
• Experience with cloud services (AWS, Azure, GCP, …);
• Basic knowledge of networks;
• Experience in Powershell/VBA/Python scripting;
• To have a sense of ownership of role’s area of accountability;
• Good communication skills;
• Good analytical\troubleshooting skills.

Will be a plus:

• MCSE\MCSA\CCNA certification;
• VMWare virtualization certification;
• Experience working with JIRA;
• Understanding AWS;
• Experience in managing cloud collaboration services, preferably Google GSuite;
• Leadership skills and/or proactive approach of work;
• Personal qualities:ability to work independently, as well as with others, depending on scope of assignments; capable of multitasking, prioritizing multiple assignments; perform technical research independently as well as a member of a team;result oriented person.

Responsibilities:

• Supporting an infrastructure of over a 100 Windows 2008 - 2019 servers installed on cloud, virtual and bare metal machines. Developing updates, backups and maintenance policies. Provide operational support, assist with troubleshooting system-level issues and design and develop solutions to prevent future issues;
• Supporting hybrid Azure AD + On-Premise MS Active Directory. Main roles - AD DS, AD CA, GPO, IIS, DNS, DFS, NPS, WSUS;
• Supporting MS Remote Desktop Services servers;
• Supporting virtualization infrastructure based on VMware ESXi;
• Setting up an authentication and authorization for internal applications with SSO, SAML, LDAP and OAuth2 in Azure AD and MS AD;
• Setting up and support integration with internal applications and services;
• Setting up and supporting monitoring and log rotation;
• Manage and support Google GSuite;
• Provide an expertise for internal customers about hardware and software requirements during the implementation of new systems;
• Automate workflows;
• Deploying, automating, maintaining and managing AWS cloud based production system, to ensure the availability, performance, scalability and security of production systems;
• Documenting the infrastructure, procedures and designed solutions.

Relocation to Montenegro (Podgorica).