An international company with over 25 years of financial markets expertise is looking for a Technical Support Associate to join the team in Montenegro.

In this role, you should have excellent problem-solving skills and excellent interpersonal and communication skills. You're the total match if you are a strong team player and able to collaborate well with others to solve problems and actively incorporate input from various sources and have demonstrated customer focus.

Requirements

• Customer focusing. Politeness, loyalty in any aspect.
• Ability to build strong customer relationships and creates processes with customer viewpoint.
• Strong analytical skills.
• Able to communicate in a clear manner.
• Effectively evaluate information / data to make decisions.
• Anticipates obstacles and develops plans to resolve.
• Broad understanding of IT Infrastructure and support processes.
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities.
• Change oriented – actively generate process improvements.
• Supports and drive change, and confront difficult circumstances in creative ways.
• Professional IT area education or relevant experience.
• Windows family user and administrator knowledge or experience.
• Basic knowledge of networking.
• PC Desktop and Laptop hardware knowledge at professional level.
• Basic knowledge of monitoring systems and strategies.
• Basic knowledge of recovery systems and strategies.
• Basic knowledge in ITSM and ITIL. Atlassian products knowledge is a plus.
• Nice to have work experience in programming.
• Familiarity writing scripts (at least one: Python, JavaScript, Bash).
• Familiarity with Dynatrace, Zabbix, Git, Jira, would be a good benefit.
• Bachelor’s degree in Information Systems, Information Technology, Computer Science or Engineering from an accredited university or college.
• English language knowledge working level both oral and written (intermediate level minimum).

As a Network Engineer, you enjoy a variety of challenges and are willing to guide your colleagues in developing their network and information security skills. You are focused on protecting our systems, data, and network against security risks and threats, playing a crucial role in implementing effective solutions to secure our information and infrastructure. You think in a solution-oriented manner and thrive as a team player, collaborating effectively with colleagues.

Your most common tasks include:

• Managing KPN in network administration
• Continuously working and brainstorming to optimize the network
• Monitoring network activities and systems to detect and respond to potential security breaches
• Responding to security incidents and coordinating recovery and preventive measures
• Participating in all projects related to the network
• Maintaining certificates of the portals
• Collaborating with the System Engineer and providing training as a backup
• Working alongside the Chief Information Security Officer

Your Qualifications

• You hold a HBO or WO degree.
• You have at least two years of work experience, preferably as an IT System Engineer.
• You have demonstrated experience and expertise in the field of information security.
• You are familiar with relevant security standards and frameworks.
• You are CCNA certified and have a basic understanding of MCSE.
• You have the ability to prioritize effectively and proactively take action.
• You are a team player with a strong willingness to assist your colleagues.
• You have good spoken and written communication skills in both Dutch and English.



A local person living in NL with no needs of relocation. The office is in Utrecht.

The mode of working is 60% in the office, rest from home.

A Swiss and EU based FinTech Company with a Mission to bridge cryptocurrencies into traditional financial systems, to enable everyone to utilize the benefits of crypto as an integral asset class in financial management.

Position

Company is searching for an experienced and dedicated CIO (Chief Information Officer) to lead and manage IT Development team (40+ people) and processes. A successful CIO should have in-depth knowledge of the current and up-and-coming trends in the FinTech and Crypto/DLT industry. 

To be successful, you will be highly analytical, and professional, and possess excellent organizational skills. This is the possibility of being a part of an amazing project, working with a highly experienced team and cutting-edge technology.

The ideal CIO should engage in the pursuit of company’s international expansion, leading the development of the internal technology strategy for the Company and advising to the business on all matters related to the interface between the IT development department and the rest of the business.

Job Responsibilities

• Develop goals and strategies to ensure the IT development department:

1. delivers features planned in the product roadmap
2. has all security tools, measures, and processes in place;
3. runs smoothly and effectively.

• Direct and establish IT-related projects.
• Monitor changes in the technology sector to discover ways the company can improve and develop.
• Supervise the networks and computer systems in the company to ensure optimal performance.
• Plan and direct the implementation of new IT systems.
• Provide leadership to IT specialists and other staff within the company.
• Create and adapt technological platforms to improve the client experience.
• Troubleshoot data-related issues and establish regular maintenance.
• Auditing existing IT infrastructure and assessing for any security risks
• Continuously assessing security vulnerabilities, assessing risks and implementing prevention measures and mitigating controls.
• Developing policies around security incidents and creating an Emergency Response Team to act as and when a security breach is looming or has happened.
• Monitoring of personal performance of engineers.
• Leading the hiring process within the department. 

Requirements

• Experience related to the FinTech industry (Retail Digital Banking, Crypto, Blockchain, Online trading with financial assets);
• 10+ years of technology experience with at least 5 years in a senior executive role in a combination of IT, information security, and risk management roles;
• A strong strategic and business mindset;
• Excellent organizational and leadership skills;
• Outstanding communication and interpersonal abilities;
• BSc/BA in computer science, engineering or relevant field; 
• Solid business knowledge that ties the technology vision to company’s mission, performance, and financial goals;
• Specific experience in Agile (scaled) software development or other best development practices;
• Demonstrated ability to interpret technology and market trends;
• Development of applications for the global market;
• Software quality management;
• Ability to work and lead in a fast-changing dynamic environment;
• Excellent interpersonal, written, and verbal communication skills;
• Experience with global/international operations;
• Innovative thinking and leadership with an ability to lead and motivate cross-functional, agile, and interdisciplinary teams;
• Experience with contract and vendor negotiations and management including managed services;
• Demonstrated ability to develop achievable and inspiring technology objectives and roadmaps;
• Demonstrated ability to focus organizations on these objectives and roadmaps;
• Demonstrated ability to collaborate effectively with non-technology oriented employees and partners;
• Strong analytical skills;
• Proven experience with the corporate stack of programming languages and technologies, incl: node.js, react/react native, c#, .net.
• Fluent in English.

Looking for an Incident Manager to work on a trading product.

Requirements:

• Experience with databases (Postgres as a plus);
• AWS hands-on experience;
• Monitoring/observability tools and practices;
• Knowledge of computer networks;
• Knowledge of IT security principles;
• Linux (and/or FreeBSD) OS knowledge;
• Good analytical\troubleshooting skills;
• Level of English knowledge - Upper Intermediate (written and verbal);
• Understanding Agile practices;

Will be a plus:

• Experience in high-loaded applications implementation;
• Software developer experience with any programming language;
• Data engineering experience;
• Knowledge of modern software architecture patterns (SOA, microservices in cloud-native environments);
• SRE best practices;
• Experience with DevOps approaches, tools;
• Experience working with JIRA.

Responsibilities:

• Investigating the source of disruptions in an IT lifecycle;
• Making corrective measures to normalize problems in services and operations;
• Taking necessary actions to reduce incident repetition;
• Closing an issue after implementing root cause analysis;
• Incident communication, alerts and notifications, collaboration in a problem resolution;
• Task management (data collection, association, description), lifecycle management;
• Automate reporting, implement dashboards, scorecards, KPIs.

Relocation to Montenegro (Podgorica).

Looking for a Crypto Affiliate Manager to work on a trading product.

What Will you do:

• Recruiting and supporting new affiliates;
• Maintaining existing affiliates;
• Monitoring affiliate programs and activities;
• Searching for Affiliate/Traffic networks and negotiating with them to join our affiliate program;
• Communicating with designers - conversion promo materials preparation for Affiliates with a specific GEO (landing pages, teasers, banners);
• Preparing marketing briefs and working with our Creative Team to develop assets for campaigns;
• Developing new campaign ideas and bonus offers for affiliates;
• Representing the company on international events (exhibitions, meetups, seminars, etc);

Requirements:

Key Skills Required:

• 1+ years work experience as an Affiliate Manager;
• 1+ years in Sales/Retention in Forex/ Crypto industry or similar;
• Fluent English and Portuguese is a must;
• Deep understanding of affiliate and partner marketing channels;
• Ability to operate independently and meet established deadlines on time;
• Multi-tasking skill and attention to details;
• Strong interpersonal skills, curiosity and positive attitude;
• Proficiency working in Microsoft Excel, knowledge of affiliate networks;
• Exceptional planning and project management skills;
• Outstanding verbal and written communication skills;
• Ability to travel when needed to conferences and team meetings.

Looking for a Crypto Affiliate Manager to work on a trading product.

What Will you do:

• Recruiting and supporting new affiliates;
• Maintaining existing affiliates;
• Monitoring affiliate programs and activities;
• Searching for Affiliate/Traffic networks and negotiating with them to join our affiliate program;
• Communicating with designers - conversion promo materials preparation for Affiliates with a specific GEO (landing pages, teasers, banners);
• Preparing marketing briefs and working with our Creative Team to develop assets for campaigns;
• Developing new campaign ideas and bonus offers for affiliates;
• Representing the company on international events (exhibitions, meetups, seminars, etc.).

Requirements:

Key Skills Required:

• 1+ years work experience as an Affiliate Manager;
• 1+ years in Sales/Retention in Forex/ Crypto industry or similar;
• Fluent English + Italian language is a must;
• Deep understanding of affiliate and partner marketing channels;
• Ability to operate independently and meet established deadlines on time;
• Multi-tasking skill and attention to details;
• Strong interpersonal skills, curiosity and positive attitude;
• Proficiency working in Microsoft Excel, knowledge of affiliate networks;
• Exceptional planning and project management skills;
• Outstanding verbal and written communication skills;
• Ability to travel when needed to conferences and team meetings.