Актуальные заказы по IT Service Management

Monitoring and Observability Engineer

Full-time
Удаленно

This role involves designing, implementing, and managing comprehensive monitoring solutions using Prometheus, Grafana, SNMP-Exporter, Streaming Telemetry, OpenTelemetry, and other related technologies.


Responsibilities

- Design, implement, and manage Prometheus-based monitoring solutions, including configurations and alert rules.

- Develop and maintain interactive and visually appealing Grafana dashboards.

- Configure SNMP modules/jobs to scrape SNMP metrics for different network technologies in a very optimized way.

- Strong knowledge of Git to be able to clone working branches, develop, and commit to the main branch. Or other approaches, but show a strong hold on Git usage.

- Identify and onboard new metrics from various systems and applications, developing data pipelines for metrics collection and storage.

- Optimize and scale monitoring environments to handle large volumes of metrics and ensure comprehensive monitoring coverage.

- Implement and manage Streaming Telemetry solutions for real-time data collection and monitoring.

- Integrate and manage OpenTelemetry for comprehensive tracing and observability across services.

- Troubleshoot and resolve issues related to data collection, monitoring configurations, and dashboard performance.

- Ensure proper instrumentation of applications and infrastructure with DevOps, development, and operations teams.

- Document configurations, procedures, and provide training to team members and stakeholders.

 

Skills

- Familiarity with network monitoring tools and practices.

- Extensive experience with Prometheus and related technologies (Alertmanager, Pushgateway, etc.).

- Strong knowledge of time-series databases and monitoring concepts.

- Proficiency in writing Prometheus queries (PromQL).

- Strong experience with Grafana and its ecosystem.

- Proficiency in creating and managing Grafana dashboards and panels.

- Knowledge of data visualization principles and best practices.

- Familiarity with monitoring and observability tools and practices.

- Strong knowledge of SNMP protocols and network device management.

- Experience with SNMP-Exporter and its integration with Prometheus.

- Strong in SNMP module creation and scrape congas for various network technologies.

- Strong Git experience.

- Strong understanding of metrics and monitoring concepts.

- Experience with metrics collection tools (Prometheus, Telegraf, Collectd, etc.).

- Experience with Streaming Telemetry solutions for real-time monitoring.

- Experience with OpenTelemetry for tracing and observability.

- Familiarity with Linux/Unix systems and scripting languages (Bash, Python).

- Experience with containerization and orchestration tools (Docker, Kubernetes).

 

Qualification 

- Bachelor’s degree in Computer Science, Engineering, or related. 

- 5+ years of experience in monitoring and observability roles.

- Proficiency in tools like Prometheus, Grafana, PromQL, Alertmanager, Alert Framework, GitHub, SNMP-exporter, Streaming-Telemetry, Otel.

- Strong coding and scripting skills.

- Excellent problem-solving abilities and attention to detail.

- Strong communication and teamwork skills.

 

Infrastructure Engineer with expertise in SBC

Удаленно
Full-time

We are looking for Infrastructure Engineer:

  1. with expertise in SBC (Citrix, Terminal Servers), web infrastructure (Apache, IIS, Tomcat), AWS/Azure cloud services,
  2. and strong management experience with external providers.

Generally, someone who can balance technical operations with architectural oversight.


The focus:

  • Management perspective of external providers
  • Develop system design solutions in collaboration with the provider, or propose your own solutions
  • ITIL


  • Server-Based Computing (SBC) → Citrix, Terminal Servers
  • Web Infrastructure → Apache, IIS, Tomcat
  • Web Servers


  • MPC = Managed Public Cloud
  • Public Cloud Provider: AWS and Azure
  • Native Cloud Services Containers, Serverless 
  • Layered Services (Lift and Shift)


Clear idea of Information Technology and IT processes

• Consider dependencies to other global and regional projects. 

• Supports the Service Owner and other stakeholder regarding tasks and approvals according needs of the project. 

• Analyse the business requirements and processes to support the design and development of infrastructure services. 

• Prepare and contribute to architectural quality reviews.

• Contribution to definition of service strategy and architecture. 

• Continuously share best practices and approaches across teams. 

• Identifies and tracks issues identified in cooperation with other work streams. 

• Together with team, implement and optimize our Data Center services and needed ITIL processes globally. 

• Ensure data and information security in the Data Center services. 

• Timely provision of Status Reports, Rollout Plan, Risks, etc. 

• Manage the relationship with the client and all stakeholders. 

• Establish and maintain relationships with third parties/vendors. 

• Manage external providers, Escalate issues as appropriate. 

• Work with virtual team spread worldwide (very limited need to travel). 

• End-to-end responsible for the delivery of platform service in responsible area


Location: Poland (strictly), may be business trips required to Germany

Work specification: Remote, full-time

Duration: 12 months with possible prolongation

Project language: English

Senior Python Developer

Responsibilities: 

  • Building backend services and solutions for our digital portfolio and digital platforms that enable our customers to collect, process and visualize data. 
  • Develop reliable microservices for web application backends. 
  • Developing new reusable code and libraries for future use, and ensuring the technical feasibility of existing and future BE designs. 
  • Deliver error-free code through testing and working with QA teams, in order to meet the quality standards. 
  • Maintenance of existing software and code. You will be required to work and communicate with team members and product owners to ensure user requirements are understood, and design expectations are met. 


Requirements: 

5+ years of recent hands-on coding and software design Python

  • Experience with working in containerized environments. API use, design, and development such as for RESTful. 
  • Familiar with: Database technologies like MySQL, PostgreSQL, MS SQL, Influx, Redis Web frameworks Flask, Django 
  • Message brokers like RabbitMQ WebSockets protocol 
  • Knowledge of code versioning tools such as Git. An analytical mindset. 
  • Proven organizational and time management skills. 
  • Curious, and willing to learn new technologies. 
  • Comfortable working in an agile environment. 
  • Good communication and teamwork skills; working proficiency in English (written and spoken). 
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner. 
  • Willingness to learn new languages, frameworks, and technologies. 


Nice to have:

  • Experience with Kubernetes. 
  • Experience with Jira and Confluence. 
  • Experience with AWS/Azure, other cloud platforms. 
  • Experience with ModBus protocol. Experience with NumPy. 
  • Experience with Swagger.

IBM Tririga Developer

Удаленно
Full-time
Постоянная работа
We are seeking an experienced IBM Tririga Developer to join our team for projects related to real estate, facility management, and enterprise asset optimization. The candidate will be responsible for designing, developing, and customizing IBM Tririga applications while ensuring seamless integration with business processes

Разработчик Service Manager

Удаленно
Full-time
На проект крупного банка требуется специалист на позицию - Разработчик Service Manager